# Move from Cloud Free to Self-Hosted Instance?

**URL:** <https://forum.mautic.org/t/move-from-cloud-free-to-self-hosted-instance/10682>\
**Category:** Product Support\
**Created:** [August 7, 2018, 1:11pm UTC](https://forum.mautic.org/t/move-from-cloud-free-to-self-hosted-instance/10682 "2018-08-07T13:11:22Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![cfernsbs](https://avatars.discourse-cdn.com/v4/letter/c/58956e/32.png) [@cfernsbs](https://forum.mautic.org/u/cfernsbs)\
**Post date:** [August 7, 2018, 1:11pm UTC](https://forum.mautic.org/t/move-from-cloud-free-to-self-hosted-instance/10682/1 "2018-08-07T13:11:22Z")

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Hi,  
I’ve been an avid Cloud Free user for years.  
It’s now time to move to a self-hosted instance of Mautic.  
I’ve got it activated on my server, but want to import to Cloud Free database so that I don’t lose data, campaigns, tags, history, etc.

There’s got to be a way to do this.  
Can anyone offer any insight?

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**Author:** ![diegov](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/diegov/32/196_2.png) [@diegov](https://forum.mautic.org/u/diegov)\
**Post date:** [August 9, 2018, 3:18pm UTC](https://forum.mautic.org/t/move-from-cloud-free-to-self-hosted-instance/10682/2 "2018-08-09T15:18:05Z")

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Hi,

It’s called “move” and Google is your friend:

[https://outergain.com/how-to-move-mautic-to-another-server/](https://outergain.com/how-to-move-mautic-to-another-server/)

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**Author:** ![cfernsbs](https://avatars.discourse-cdn.com/v4/letter/c/58956e/32.png) [@cfernsbs](https://forum.mautic.org/u/cfernsbs)\
**Post date:** [August 9, 2018, 4:17pm UTC](https://forum.mautic.org/t/move-from-cloud-free-to-self-hosted-instance/10682/3 "2018-08-09T16:17:25Z")

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Hi  
It’s hosted on cloud free, not on my server.

I’ve seen this article but can’t access the database etc.

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**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [August 15, 2018, 5:27pm UTC](https://forum.mautic.org/t/move-from-cloud-free-to-self-hosted-instance/10682/4 "2018-08-15T17:27:53Z")

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If you are in Mautic Free Cloud [[yourname.mautic.net](http://yourname.mautic.net)] you need contact Mautic and they will give you a backup of your database after that you need to import in the self hosted

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**Author:** ![cfernsbs](https://avatars.discourse-cdn.com/v4/letter/c/58956e/32.png) [@cfernsbs](https://forum.mautic.org/u/cfernsbs)\
**Post date:** [August 15, 2018, 5:52pm UTC](https://forum.mautic.org/t/move-from-cloud-free-to-self-hosted-instance/10682/5 "2018-08-15T17:52:41Z")

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Joan,  
I’ve tried that through Slack and this forum. Slack questions go unanswered and I can’t find any other viable way to contact them.

Do you have any suggestions? The only support section I can find: [https://www.mautic.org/support/](https://www.mautic.org/support/) links to here, the github repo, or the slack channel.

The one downside to Mautic is their lack of accessibility for a free user.

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**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [August 16, 2018, 1:10pm UTC](https://forum.mautic.org/t/move-from-cloud-free-to-self-hosted-instance/10682/6 "2018-08-16T13:10:42Z")

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