# Move Segment Participation to a Standalone Section in Contact View (Separate from Preference Center)

**URL:** <https://forum.mautic.org/t/move-segment-participation-to-a-standalone-section-in-contact-view-separate-from-preference-center/35741>\
**Category:** Ideas and Feature Requests\
**Tags:** segments, contacts-and-fields\
**Created:** [May 28, 2025, 8:14am UTC](https://forum.mautic.org/t/move-segment-participation-to-a-standalone-section-in-contact-view-separate-from-preference-center/35741 "2025-05-28T08:14:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![rahul.shinde](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rahul.shinde/32/10438_2.png) [@rahul.shinde](https://forum.mautic.org/u/rahul.shinde)\
**Post date:** [May 28, 2025, 8:14am UTC](https://forum.mautic.org/t/move-segment-participation-to-a-standalone-section-in-contact-view-separate-from-preference-center/35741/1 "2025-05-28T08:14:24Z")

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Currently, segment membership is managed through the contact’s **Preferences** tab, while **Campaigns** have their standalone menu in the contact view. This creates an inconsistent user experience and can be confusing.

We propose evaluating the feasibility of moving **Segment participation** into its own standalone section in the contact view — similar to how Campaigns are displayed — while preserving the ability to manage opt-in/out behavior via the Preference Center.

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**Problem:**

- Segment settings are buried under the Preferences tab.
- Campaigns, meanwhile, have their menu.
- This inconsistency can confuse marketers who expect similar treatment for segments and campaigns.

 ![Contact detail page](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/9/9e55a3050729ed62b253d9b796f12fc2a3dbb630.png)

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**Suggested Change:**

- Create a **Segments** menu (similar to Campaigns) in the contact view.
- This menu would:
  - Display current segment participation.
  - Allow marketers to manually add/remove contacts from segments (depending on configuration).

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**Benefits:**

- Improves UX consistency between Campaigns and Segments.
- Makes segment participation more visible and accessible.
- Reduces confusion for marketers when managing contacts.

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**Author:** ![andersoneccel](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/andersoneccel/32/11792_2.png) [@andersoneccel](https://forum.mautic.org/u/andersoneccel)\
**Post date:** [July 10, 2025, 7:33am UTC](https://forum.mautic.org/t/move-segment-participation-to-a-standalone-section-in-contact-view-separate-from-preference-center/35741/2 "2025-07-10T07:33:31Z")

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What about moving campaigns to the preferences modal instead?

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**Author:** ![adiux](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/adiux/32/5793_2.png) [@adiux](https://forum.mautic.org/u/adiux)\
**Post date:** [July 15, 2025, 7:36am UTC](https://forum.mautic.org/t/move-segment-participation-to-a-standalone-section-in-contact-view-separate-from-preference-center/35741/3 "2025-07-15T07:36:07Z")

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Not sure about moving it there. I see why you suggest it. But it would make it more complicated to find. The problem I see our customers having right now is that people don’t find where to change the segments.