# mtracking.gif missing after update to 1.4

**URL:** https://forum.mautic.org/t/mtracking-gif-missing-after-update-to-1-4/6002
**Category:** Product Support
**Created:** [March 3, 2016, 9:41pm UTC](https://forum.mautic.org/t/mtracking-gif-missing-after-update-to-1-4/6002 "2016-03-03T21:41:06Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![trops](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/trops/32/3998_2.png) [@trops](https://forum.mautic.org/u/trops)
#### Post date: [March 3, 2016, 9:41pm UTC](https://forum.mautic.org/t/mtracking-gif-missing-after-update-to-1-4/6002/1 "2016-03-03T21:41:06Z")

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So I updated to 1.4 and all of a sudden all my tracking isn’t working because of a missing file. “mtracking.gif” I have searched my site, and also the git repo for mautic, and I am not seeing this file.  
  
  
  
Has this changed?

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<div class="post-metadata">

### Author: ![trops](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/trops/32/3998_2.png) [@trops](https://forum.mautic.org/u/trops)
#### Post date: [March 3, 2016, 9:41pm UTC](https://forum.mautic.org/t/mtracking-gif-missing-after-update-to-1-4/6002/2 "2016-03-03T21:41:06Z")

</div>

So I updated to 1.4 and all of a sudden all my tracking isn’t working because of a missing file. “mtracking.gif” I have searched my site, and also the git repo for mautic, and I am not seeing this file.

Has this changed?

---

<div class="post-metadata">

### Author: ![trops](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/trops/32/3998_2.png) [@trops](https://forum.mautic.org/u/trops)
#### Post date: [March 3, 2016, 9:43pm UTC](https://forum.mautic.org/t/mtracking-gif-missing-after-update-to-1-4/6002/3 "2016-03-03T21:43:27Z")

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Cant find mtracking.gif file anywhere. Getting a 500 error. Just updated to 1.4. Has something changed?

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<div class="post-metadata">

### Author: ![trops](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/trops/32/3998_2.png) [@trops](https://forum.mautic.org/u/trops)
#### Post date: [March 4, 2016, 7:22am UTC](https://forum.mautic.org/t/mtracking-gif-missing-after-update-to-1-4/6002/4 "2016-03-04T07:22:27Z")

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fixed by deleting the app/cache folder. Lost 3 days of leads, but thats ok, hopefully all else is well!
