# My Api doesn't work properly

**URL:** <https://forum.mautic.org/t/my-api-doesnt-work-properly/2532>\
**Category:** Product Support\
**Created:** [October 17, 2015, 7:35pm UTC](https://forum.mautic.org/t/my-api-doesnt-work-properly/2532 "2015-10-17T19:35:19Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![owats](https://avatars.discourse-cdn.com/v4/letter/o/bc79bd/32.png) [@owats](https://forum.mautic.org/u/owats)\
**Post date:** [October 17, 2015, 7:35pm UTC](https://forum.mautic.org/t/my-api-doesnt-work-properly/2532/1 "2015-10-17T19:35:19Z")

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I have attached a screenshot of the issue.  
  
  
  
 ![api.png](http://theonlinepreneur.com/api.png)  
  
  
  
I hope somebody can help me with this. I enable the api but I don’t see the options available.

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**Author:** ![owats](https://avatars.discourse-cdn.com/v4/letter/o/bc79bd/32.png) [@owats](https://forum.mautic.org/u/owats)\
**Post date:** [October 17, 2015, 7:35pm UTC](https://forum.mautic.org/t/my-api-doesnt-work-properly/2532/2 "2015-10-17T19:35:19Z")

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I have attached a screenshot of the issue.

![](http://theonlinepreneur.com/api.png)

I hope somebody can help me with this. I enable the api but I don’t see the options available.

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [October 19, 2015, 10:02am UTC](https://forum.mautic.org/t/my-api-doesnt-work-properly/2532/3 "2015-10-19T10:02:43Z")

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When you save the configuration with the option API enabled: Yes like in your screen shot, in the right menu should appear the new menu item called API credentials where you can manage the credentials. If the menu item doesn’t show up for you, try to clear Mautic’s cache (remove app/cache directory if you cannot run the command).

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**Author:** ![owats](https://avatars.discourse-cdn.com/v4/letter/o/bc79bd/32.png) [@owats](https://forum.mautic.org/u/owats)\
**Post date:** [October 19, 2015, 1:39pm UTC](https://forum.mautic.org/t/my-api-doesnt-work-properly/2532/4 "2015-10-19T13:39:47Z")

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Perfect, thank you very much.

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**Author:** ![hugomn](https://avatars.discourse-cdn.com/v4/letter/h/ecc23a/32.png) [@hugomn](https://forum.mautic.org/u/hugomn)\
**Post date:** [August 9, 2016, 10:36pm UTC](https://forum.mautic.org/t/my-api-doesnt-work-properly/2532/5 "2016-08-09T22:36:01Z")

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I’ve enabled my option “Api Enabled” and Even after cleaning cache, I can’t see the option “Api Credentials” in my settings menu. Any ideas on whats I could have done wrong?

Thanks!

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:57pm UTC](https://forum.mautic.org/t/my-api-doesnt-work-properly/2532/6 "2020-02-02T22:57:48Z")

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