# My instance disappear
**URL:** https://forum.mautic.org/t/my-instance-disappear/8158
**Category:** Product Support
**Created:** [April 10, 2017, 4:08pm UTC](https://forum.mautic.org/t/my-instance-disappear/8158 "2017-04-10T16:08:29Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@muller\_fabio](https://forum.mautic.org/u/muller_fabio)
#### Post date: [April 10, 2017, 4:08pm UTC](https://forum.mautic.org/t/my-instance-disappear/8158/1 "2017-04-10T16:08:29Z")
Hi,
My instance disappear 3 days ago. All times that I tried access I just receive the message:
**Lost by chance?**
**I couldn’t find the page you were looking for. May I suggest a search?**
But inside my panel I still can see the instance like it’s there but not can be accessed.
What could happened? How can I fix this?
---
### Author:  [@muller\_fabio](https://forum.mautic.org/u/muller_fabio)
#### Post date: [April 10, 2017, 4:08pm UTC](https://forum.mautic.org/t/my-instance-disappear/8158/2 "2017-04-10T16:08:29Z")
Hi,
My instance disappear 3 days ago. All times that I tried access I just receive the message:
Lost by chance?
I couldn’t find the page you were looking for. May I suggest a search?
But inside my panel I still can see the instance like it’s there but not can be accessed.
What could happened? How can I fix this?