# MySQL server has gone away **URL:** https://forum.mautic.org/t/mysql-server-has-gone-away/10060 **Category:** Product Support **Created:** [December 6, 2017, 1:59pm UTC](https://forum.mautic.org/t/mysql-server-has-gone-away/10060 "2017-12-06T13:59:16Z") **Posts on this page:** 1 **Showing post:** 9
### Author: ![lanaprinzip](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/lanaprinzip/32/4481_2.png) [@lanaprinzip](https://forum.mautic.org/u/lanaprinzip) #### Post date: [February 21, 2021, 6:33am UTC](https://forum.mautic.org/t/mysql-server-has-gone-away/10060/9 "2021-02-21T06:33:50Z")
Same issue here, it happens when I simply try to delete an email message under channels email: I raised the question here: [Message frequency rule and email delete issue - Support - Mautic Community Forums](https://forum.mautic.org/t/message-frequency-rule-and-email-delete-issue/18232/3) The error:Warning xxxx AH01071: Got error ‘PHP message: PHP Warning: mysqli\_stmt::execute(): MySQL server has gone away in /var/www/vhosts/private.dom/mautic path/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php on line 150PHP message: PHP Warning: mysqli\_stmt::execute(): Error reading result set’s header in /var/www/vhosts/mautic path /vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php on line 150’, referer: [https://private.dom/s/emails](https://private.dom/s/emails) Has anyone found a fix? Right now we are only in testmode with some testaccounts with a fresh installation. Tnx --- _[View the full topic](https://forum.mautic.org/t/mysql-server-has-gone-away/10060)._