# I can't update Mautic 4.4.13

**URL:** https://forum.mautic.org/t/nao-consigo-atualizar-mautic-4-4-13/37091
**Category:** 🇧🇷 Mautic in Brazil
**Created:** [December 17, 2025, 2:14pm UTC](https://forum.mautic.org/t/nao-consigo-atualizar-mautic-4-4-13/37091 "2025-12-17T14:14:35Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![migsapiens](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/migsapiens/32/12813_2.png) [@migsapiens](https://forum.mautic.org/u/migsapiens)
#### Post date: [December 17, 2025, 2:14pm UTC](https://forum.mautic.org/t/nao-consigo-atualizar-mautic-4-4-13/37091/1 "2025-12-17T14:14:35Z")

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Good morning! I’ve been struggling for days to update Mautic, but all the methods fail. It seems like it’s trying to make a huge jump from 4.4.133 to 5.29.

Is there a way for me to update gradually between closer versions?

It throws an error because it can’t find certain fields it wants to delete from the database, for example: An exception occurred while executing ‘ALTER TABLE `mautic_lead_event_log` DROP INDEX `IDX_SEARCH`’: SQLSTATE[42000]: Syntax error or access violation: 1091 Can’t DROP INDEX `IDX_SEARCH`; check that it exists" {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0)

Does anyone have an idea?

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<div class="post-metadata">

### Author: ![sandrovenezuela](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/sandrovenezuela/32/9241_2.png) [@sandrovenezuela](https://forum.mautic.org/u/sandrovenezuela)
#### Post date: [December 17, 2025, 5:54pm UTC](https://forum.mautic.org/t/nao-consigo-atualizar-mautic-4-4-13/37091/2 "2025-12-17T17:54:14Z")

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Really, upgrading from Mautic 4.4.13 to 5 is not a simple task.

I simply couldn’t upgrade one of my Mautic instances because it was an environment that had been updated since version 2.

In another instance, I encountered a similar error to yours, but in the campaign\_lead\_event\_log table. In my case, the solution was to delete some records in the metadata column.

I recommend performing all these upgrade tests in a cloned environment and not in the production environment, to avoid your campaigns and everything else stopping from working.

This link - [Getting json\_array error after upgrade to v5 - #9 by viktor](https://forum.mautic.org/t/getting-json-array-error-after-upgrade-to-v5/31476/9) - has more information that may help you.

Best regards!

Sandro