# Need CRON help in worst way.

**URL:** <https://forum.mautic.org/t/need-cron-help-in-worst-way/9452>\
**Category:** Product Support\
**Created:** [September 13, 2017, 6:27pm UTC](https://forum.mautic.org/t/need-cron-help-in-worst-way/9452 "2017-09-13T18:27:50Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![tommytx123](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tommytx123/32/833_2.png) [@tommytx123](https://forum.mautic.org/u/tommytx123)\
**Post date:** [September 13, 2017, 6:27pm UTC](https://forum.mautic.org/t/need-cron-help-in-worst-way/9452/1 "2017-09-13T18:27:50Z")

</div>

Need some help with cron setup… I am pretty savy with cron setup but this one is not cooperating… I did see where someone suggested placing the php at the beginning which has always worked for me but not now… So here is a detailed explanation as to what i got:

1. When i enter this code it works perfect and send hello world as it should.  
  
php /home/myuser/public\_html/reports/say-hello.php \>\> /home/idxseo/public\_html/reports/data.htm 2\>&1  
  
  
2. But when i use any of the Mautic crons it fails to do anything…for example…  
  
usr/local/cpanel/3rdparty/bin/php/home/idxseo/public\_html/crm/app/console mautic:webhooks:process  
  
  
3. I then tried this but not understanding what the cron is doing i can’t check to see if it worked… but pretty sure it did not…  
  
php /home/idxseo/public\_html/crm/app/console mautic:webhooks:process \>\> /home/idxseo/public\_html/reports/data.htm 2\>&1  
  
  
  
It would really be helpful if someone could explain what that cron is accomplishing so that i can visit the location to see if it did anything.  
  
Any assistance or ideas for things i might try would be greatly appreciated.

---

<div class="post-metadata">

**Author:** ![tommytx123](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tommytx123/32/833_2.png) [@tommytx123](https://forum.mautic.org/u/tommytx123)\
**Post date:** [September 13, 2017, 6:27pm UTC](https://forum.mautic.org/t/need-cron-help-in-worst-way/9452/2 "2017-09-13T18:27:50Z")

</div>

Need some help with cron setup… I am pretty savy with cron setup but this one is not cooperating… I did see where someone suggested placing the php at the beginning which has always worked for me but not now… So here is a detailed explanation as to what i got:

1. When i enter this code it works perfect and send hello world as it should.  
php /home/myuser/public\_html/reports/say-hello.php \>\> /home/idxseo/public\_html/reports/data.htm 2\>&1

2. But when i use any of the Mautic crons it fails to do anything…for example…  
usr/local/cpanel/3rdparty/bin/php/home/idxseo/public\_html/crm/app/console mautic:webhooks:process

3. I then tried this but not understanding what the cron is doing i can’t check to see if it worked… but pretty sure it did not…  
php /home/idxseo/public\_html/crm/app/console mautic:webhooks:process \>\> /home/idxseo/public\_html/reports/data.htm 2\>&1

It would really be helpful if someone could explain what that cron is accomplishing so that i can visit the location to see if it did anything.  
Any assistance or ideas for things i might try would be greatly appreciated.

---

<div class="post-metadata">

**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [September 13, 2017, 7:38pm UTC](https://forum.mautic.org/t/need-cron-help-in-worst-way/9452/3 "2017-09-13T19:38:58Z")

</div>

try `php /home/idxseo/public_html/crm/app/console mautic:webhooks:process`