# new contact email bounce

**URL:** <https://forum.mautic.org/t/new-contact-email-bounce/10370>\
**Category:** Product Support\
**Created:** [March 22, 2018, 5:53am UTC](https://forum.mautic.org/t/new-contact-email-bounce/10370 "2018-03-22T05:53:02Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![nicolasD](https://avatars.discourse-cdn.com/v4/letter/n/5f8ce5/32.png) [@nicolasD](https://forum.mautic.org/u/nicolasD)\
**Post date:** [March 22, 2018, 5:53am UTC](https://forum.mautic.org/t/new-contact-email-bounce/10370/1 "2018-03-22T05:53:02Z")

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Hi iv gto a problem with my emailing in mautic  
All my new email contact are tag as bouncing adress . How i can fix this ?

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**Author:** ![nicolasD](https://avatars.discourse-cdn.com/v4/letter/n/5f8ce5/32.png) [@nicolasD](https://forum.mautic.org/u/nicolasD)\
**Post date:** [March 22, 2018, 7:18am UTC](https://forum.mautic.org/t/new-contact-email-bounce/10370/2 "2018-03-22T07:18:01Z")

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I don t think it s an old list because we made a test just right now somebody connect to one ouf our form and he has been tagged as a bounce email

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**Author:** ![nicolasD](https://avatars.discourse-cdn.com/v4/letter/n/5f8ce5/32.png) [@nicolasD](https://forum.mautic.org/u/nicolasD)\
**Post date:** [March 23, 2018, 5:02am UTC](https://forum.mautic.org/t/new-contact-email-bounce/10370/3 "2018-03-23T05:02:38Z")

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Hi  
yes i tried and it s marked as bounced