# New Installation

**URL:** <https://forum.mautic.org/t/new-installation/9038>\
**Category:** General Discussion\
**Created:** [July 24, 2017, 12:43pm UTC](https://forum.mautic.org/t/new-installation/9038 "2017-07-24T12:43:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Polarisman](https://avatars.discourse-cdn.com/v4/letter/p/4491bb/32.png) [@Polarisman](https://forum.mautic.org/u/Polarisman)\
**Post date:** [July 24, 2017, 12:43pm UTC](https://forum.mautic.org/t/new-installation/9038/1 "2017-07-24T12:43:29Z")

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Hello. I am using WordPress and have installed the WP Mautic plugin. I have configured the plugin with my Mautic installation url and have activated the CRON jobs but I cannot get Mautic to track my visitors. Any advice on how to troubleshoot would be appreciated.  
  
  
  
Regards,  
  
  
  
Polarisman

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<div class="post-metadata">

**Author:** ![Polarisman](https://avatars.discourse-cdn.com/v4/letter/p/4491bb/32.png) [@Polarisman](https://forum.mautic.org/u/Polarisman)\
**Post date:** [July 24, 2017, 12:43pm UTC](https://forum.mautic.org/t/new-installation/9038/2 "2017-07-24T12:43:29Z")

</div>

Hello. I am using WordPress and have installed the WP Mautic plugin. I have configured the plugin with my Mautic installation url and have activated the CRON jobs but I cannot get Mautic to track my visitors. Any advice on how to troubleshoot would be appreciated.

Regards,

Polarisman