# New SMS Plugin with Cool Features **URL:** \ **Category:** 3rd Party Addons\ **Tags:** community\ **Created:** [August 2, 2022, 10:48am UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938 "2022-08-02T10:48:38Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\ **Post date:** [August 2, 2022, 10:48am UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/1 "2022-08-02T10:48:38Z")
Hello Mauticians We are very happy to release our new [Surge.SMS Gateway](https://github.com/ShareBtech/SurgeSMSBundle) to the community today. The service provider is [MessageWhiz](https://sms.mmdsmart.com/signup?source_id=surge) a company that we have been working with for some time. Great personalized service and competitive pricing compared to Twilio. So what have we done ? We created the Surge.SMS Gateway plugin with the following updated Features: 1. Send test SMS!!! 2. Successfully Send Segment SMS 3. Live character count while you write your SMS. 4. SMS within campaigns as usual. You can download the plugin and get all installation and configuration instructions from the git repository: [GitHub - ShareBtech/SurgeSMSBundle](https://github.com/ShareBtech/SurgeSMSBundle) ![Surge.SMS-Gateway-1-Plugin](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/7/745c36aa7386835f0be385cff6114006cffcc31e.gif) ![Surge.SMS-Gateway-2-Create_Message](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/b/b479fcfae03bb576e7f08dc803843359eb8424f8.gif) ![Surge.SMS-Gateway-3-Send_SMS](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/4/42117d5eac211e9eca0473231bb328b32665842d.gif) When you signup to MessageWhiz they will give you 5 SMS credits for free for testing using our signup link [here](https://sms.mmdsmart.com/signup?source_id=surge). Hope you all enjoy. Any questions or comments will be received gladly šŸ™‚ ---
**Author:** ![4lead](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/4lead/32/7029_2.png) [@4lead](https://forum.mautic.org/u/4lead)\ **Post date:** [August 6, 2022, 7:34pm UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/3 "2022-08-06T19:34:57Z")
why this error appear and can`t install it wen click install upgrade pluin from dashboard ![Screenshot 2022-08-06 213348](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/e/e1cc09a9293cfe87a5fcc757375a626a68b01ec4.png) ---
**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\ **Post date:** [August 7, 2022, 5:37pm UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/4 "2022-08-07T17:37:50Z")
Hi @4lead - do you have any other instances of the plugin running. From the error message it seems that there was one already installed. Maybe try and delete your cache manually with rm -rf /var/www/mautic/var/cache/ ---
**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\ **Post date:** [August 15, 2022, 11:55am UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/5 "2022-08-15T11:55:46Z")
Hi @4lead - just following up here - did you manage to get things working ? ---
**Author:** ![theodor](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/theodor/32/2131_2.png) [@theodor](https://forum.mautic.org/u/theodor)\ **Post date:** [September 13, 2022, 8:02am UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/6 "2022-09-13T08:02:23Z")
Hi. Trying to install this plugin on a mautic instance, but after following instructions and clicking the ā€œinstall/updateā€ button, it says ā€œ0 installed and 0 updatedā€. Tried multiple different environments to no avail. Any suggestions of what the issue might be? ---
**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\ **Post date:** [September 13, 2022, 8:37am UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/7 "2022-09-13T08:37:23Z")
Hi @theodor can you let me know what version of Mautic and php you are running on ? ---
**Author:** ![theodor](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/theodor/32/2131_2.png) [@theodor](https://forum.mautic.org/u/theodor)\ **Post date:** [September 14, 2022, 11:29am UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/8 "2022-09-14T11:29:08Z")
Thanks for the quick response @mikew After some troubleshooting Iā€™ve found the quite simple issue of the bundle directory being named incorrectly. When grabbing directly from github, the directory is named SurgeSMSBundle, when it should be named SurgeBundle. Renaming the directory to SurgeBundle corrected this issue. ---
**Author:** ![IonutOjicaDe](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ionutojicade/32/7383_2.png) [@IonutOjicaDe](https://forum.mautic.org/u/IonutOjicaDe)\ **Post date:** [October 27, 2022, 7:08pm UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/9 "2022-10-27T19:08:48Z")
Hi @mikew , I installed the plugin. Now I am waiting for the validation from MessageWhiz. Some questions though: 1. did you test what happens when Twilio-Plugin is on the same time active? Which of the services will be used for sending messages? 2. on Twilio I had to reserve a phone-number and pay monthly fee. On MessageWhiz saw nothing regarding this. Is it right that I do not have to reserve a phone number on them? Thank you for your share ! Regards, Ionut ---
**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\ **Post date:** [October 29, 2022, 2:32pm UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/10 "2022-10-29T14:32:19Z")
HI @IonutOjicaDe 1. You need to choose the transport method, this is in settings-\> text messages: ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/8d11eaadb63e9c8aed20fa510912b813b75ef199.png) I think I may have missed adding that to the documentation. This way messages will be sent out from the transport you choose. 1. On MessageWhizz you do not pay for your number at all, it is just billed on the messages you send and they should give you rates and open routes according to the destinations you want to send you. Let me know how it goes. Also if you do not hear back from MessageWhiz let me know and I will contact my account manager there, however I think they are pretty good at responding. ---
**Author:** ![IonutOjicaDe](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ionutojicade/32/7383_2.png) [@IonutOjicaDe](https://forum.mautic.org/u/IonutOjicaDe)\ **Post date:** [November 11, 2022, 7:17pm UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/11 "2022-11-11T19:17:41Z")
Hi @mikew , I was asked things by MessageWhizz, that I answered sincerely. Since 1 of November I did not received any answer any more from MessageWhizz and I do not know what to do further. If you have another way to find this out, I would like to use this service. Thank you Mike ! ---
**Author:** ![miamiman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/miamiman/32/1118_2.png) [@miamiman](https://forum.mautic.org/u/miamiman)\ **Post date:** [January 7, 2023, 2:58pm UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/12 "2023-01-07T14:58:15Z")
Just came across this. Wow. Looks promising. Question so far: 1. Presumably your plugin will only work with Message Whiz? 2. Is Message Whiz only SMS? 3. Not seeing where you set the Default Sender ID in Message Whiz? Congratulations. ---
**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\ **Post date:** [January 8, 2023, 8:17am UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/13 "2023-01-08T08:17:36Z")
Hi, Yes this plugin currently works with Message Whiz but we have developed it in a way that we can extend it to other providers on request. MessageWhiz as far as I know is only SMS 1. In message whiz application or the plugin ? ---
**Author:** ![kongocat](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kongocat/32/8931_2.png) [@kongocat](https://forum.mautic.org/u/kongocat)\ **Post date:** [January 9, 2023, 9:04am UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/14 "2023-01-09T09:04:18Z")
Hi All, It would not install for me. Should this work with Mautic 4.4.5? The reasons I am asking are Downloaded from github I then copied the folder to the plugins Clreared the cache Regenrated the assets Clicked the install - and there is a message 0 plugins installed. I noticed what [theodor](https://forum.mautic.org/u/theodor) pointed and fixed the folder name and when through all the stages again with no success. No code changes made so maybe it is a plugin/mautic version issue? ---
**Author:** ![kongocat](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kongocat/32/8931_2.png) [@kongocat](https://forum.mautic.org/u/kongocat)\ **Post date:** [January 9, 2023, 7:54pm UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/15 "2023-01-09T19:54:02Z")
Ok, found the cause. The cache folder was not clearing. I renamed the cache folder and after that, the plugin was found. ---
**Author:** ![miamiman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/miamiman/32/1118_2.png) [@miamiman](https://forum.mautic.org/u/miamiman)\ **Post date:** [January 10, 2023, 2:44pm UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/16 "2023-01-10T14:44:42Z")
Thanks Mikew, 1. Regarding **Whatsapp** , MessageWhiz does in fact have a solution. Perhaps itā€™s something you want to explore? > **[Whatsapp | MessageWhiz](https://messagewhiz.com/whatsapp/)** > > Build one-to-one relationships with your customers on WhatsApp. Send offers, images, locations and more with 2-way conversational functionality. 1. Regarding the **Default Sender ID** , I canā€™t find it on the Message Whiz account page. Iā€™m not seeing where to find it. ---
**Author:** ![madchiimp](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/madchiimp/32/9071_2.png) [@madchiimp](https://forum.mautic.org/u/madchiimp)\ **Post date:** [January 11, 2023, 10:49am UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/17 "2023-01-11T10:49:24Z")
Hi Mikew, Can the plugin be extended for Nigerian SMS provider? If so, how can we reach you to discuss details? ---
**Author:** ![kongocat](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kongocat/32/8931_2.png) [@kongocat](https://forum.mautic.org/u/kongocat)\ **Post date:** [January 14, 2023, 1:15pm UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/18 "2023-01-14T13:15:24Z")
Hi Mike, I am trying to uncderstand the structure of the plugin as a learning opportunity to maybe write another one. I came around a typo and maybe missing files / folder. In file: config/config.php The line ā€˜pathā€™ =\> ā€˜/suregsms/{objectAction}/{objectId}ā€™, refers to a folder su **reg** sms which probably should have been su **rge** sms. And none of folders suregsms and surgesms exist. Can you please check if this folder is missing? ```auto 'Surge SMS', 'description' => 'Surge plugin for SMS Integration', 'version' => '1.0.1', 'author' => 'Surge.Media', 'routes' => [ 'main' => [ 'mautic_surge_sms_action' => [ 'path' => '/suregsms/{objectAction}/{objectId}', 'controller' => 'SurgeBundle:Sms:execute', ], ], 'public' => [], 'api' => [], ],......................... ``` Edit: In the third animated image of this post is see that suregsms is part of the url. Thanks! ---
**Author:** ![tobsowo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tobsowo/32/3096_2.png) [@tobsowo](https://forum.mautic.org/u/tobsowo)\ **Post date:** [July 25, 2023, 12:22pm UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/19 "2023-07-25T12:22:33Z")
Hello Mike, We will b needing something similar as this for Mautic Camp Africa as SMS works more better than email. Is the plugin something we could use with any other providers? ---
**Author:** ![webprosagency](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/webprosagency/32/1267_2.png) [@webprosagency](https://forum.mautic.org/u/webprosagency)\ **Post date:** [January 27, 2024, 12:31am UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/22 "2024-01-27T00:31:59Z")
Hello Mike, I followed the instruction but I canā€™t see the plugin in Mautic plugin option? Any idea? Iā€™m running the latest version of Mautic. Version 5.02, Thanks ---
**Author:** ![webprosagency](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/webprosagency/32/1267_2.png) [@webprosagency](https://forum.mautic.org/u/webprosagency)\ **Post date:** [January 27, 2024, 1:26am UTC](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938/23 "2024-01-27T01:26:19Z")
One thing in the instruction I donā€™t understand, that could be the issue: 1. Change the ownership to the www owner. (chown -R www-data:www-data \*) Not sure what it means? [Next page](https://forum.mautic.org/t/new-sms-plugin-with-cool-features/24938.md?page=2)