# New subscribers not emailed

**URL:** <https://forum.mautic.org/t/new-subscribers-not-emailed/14922>\
**Category:** Product Support\
**Created:** [June 23, 2020, 8:07pm UTC](https://forum.mautic.org/t/new-subscribers-not-emailed/14922 "2020-06-23T20:07:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![shunshifu](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/shunshifu/32/12482_2.png) [@shunshifu](https://forum.mautic.org/u/shunshifu)\
**Post date:** [June 23, 2020, 8:07pm UTC](https://forum.mautic.org/t/new-subscribers-not-emailed/14922/1 "2020-06-23T20:07:20Z")

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**Your software**  
My Mautic version is: 2.16.2  
My PHP version is: 7.2.24-0ubuntu0.18.04.6

**Your problem**  
My problem is:  
Our email sending has been drastically reduced since upgrading to 2.16.2  
I’m trying to track down exactly what is happening but so far haven’t nailed it down. It appears that the campaigns early in our sequences have stopped sending since the upgrade but later campaigns are still sending.  
We were averaging 3500 sends per day and we’re now averaging 400.

These errors are showing in the log: mautic.EMERGENCY: lead not found

That error was there before the upgrade. Have not been able to figure it out. The error shows about every 10 seconds

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<div class="post-metadata">

**Author:** ![shunshifu](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/shunshifu/32/12482_2.png) [@shunshifu](https://forum.mautic.org/u/shunshifu)\
**Post date:** [June 23, 2020, 8:20pm UTC](https://forum.mautic.org/t/new-subscribers-not-emailed/14922/2 "2020-06-23T20:20:51Z")

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So it appears that all users that were previous to the upgrade are flowing through the campaigns properly. Users added after the upgrade are not. all actions for new subscribers are showing as pending