# New to Mautic and cannot edit email with builder

**URL:** <https://forum.mautic.org/t/new-to-mautic-and-cannot-edit-email-with-builder/38392>\
**Category:** Product Support\
**Created:** [July 30, 2026, 11:37am UTC](https://forum.mautic.org/t/new-to-mautic-and-cannot-edit-email-with-builder/38392 "2026-07-30T11:37:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![wachtell](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/wachtell/32/15183_2.png) [@wachtell](https://forum.mautic.org/u/wachtell)\
**Post date:** [July 30, 2026, 11:37am UTC](https://forum.mautic.org/t/new-to-mautic-and-cannot-edit-email-with-builder/38392/1 "2026-07-30T11:37:00Z")

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**Your software**  
My Mautic version is: 7.0  
My PHP version is: 8.3.31  
My Database type and version is: 11.8.3-MariaDB

**Your problem**  
My problem is: I cannot edit in Builder

These errors are showing in the log:

None

Steps I have tried to fix the problem:

Cleared cache and changed browser from Firefox to Chrome

I can open the templates in Builder but cannot change anything on the page. I can if I go to the code editor. Is this how it is supposed to work?

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/c/c741b0ba89fbd4bf5de655fe75bd71d0c107cb58.jpeg)

I am very new to Mautic and using it for the first time.

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [July 30, 2026, 3:46pm UTC](https://forum.mautic.org/t/new-to-mautic-and-cannot-edit-email-with-builder/38392/2 "2026-07-30T15:46:41Z")

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have you installed Composer?

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [July 31, 2026, 12:35pm UTC](https://forum.mautic.org/t/new-to-mautic-and-cannot-edit-email-with-builder/38392/3 "2026-07-31T12:35:27Z")

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You need to double click the elements, or click on the right side on the + icon to have the available blocks shown.

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<div class="post-metadata">

**Author:** ![wachtell](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/wachtell/32/15183_2.png) [@wachtell](https://forum.mautic.org/u/wachtell)\
**Post date:** [August 7, 2026, 11:49am UTC](https://forum.mautic.org/t/new-to-mautic-and-cannot-edit-email-with-builder/38392/4 "2026-08-07T11:49:04Z")

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I do get the blocks shown when I click the plus sign. However, even when I move the e.g., text block, I cannot change the text in the text block, even when double-clicking. Do you know what is wrong?