# New users added to segment receives older email

**URL:** https://forum.mautic.org/t/new-users-added-to-segment-receives-older-email/6643
**Category:** Product Support
**Created:** [November 23, 2016, 4:42pm UTC](https://forum.mautic.org/t/new-users-added-to-segment-receives-older-email/6643 "2016-11-23T16:42:18Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![knishikawa](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@knishikawa](https://forum.mautic.org/u/knishikawa)
#### Post date: [November 23, 2016, 4:42pm UTC](https://forum.mautic.org/t/new-users-added-to-segment-receives-older-email/6643/1 "2016-11-23T16:42:18Z")

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Hi, i have e campaign delivered to a segment called “Webinar YYY-MM-DD” where YYY-MM-DD is the date of webinar. This campaign has 3 email send action  
  
1- invitation to webinar  
  
2- survey to webinar  
  
3- link to recorded webinar to an on demand view for users who lost the live event  
  
  
  
We have webinar every monday so every week we clone the older campaign (I.E. “Webinar 2016-11-14” to “Webinar 2016-11-21”) and we edit the date of the 3 send actions.  
  
  
  
i just added 6 new users to the segment and i just saw that them received 7 emails of the older webinars invitation…how is this possible?

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### Author: ![knishikawa](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@knishikawa](https://forum.mautic.org/u/knishikawa)
#### Post date: [November 23, 2016, 4:42pm UTC](https://forum.mautic.org/t/new-users-added-to-segment-receives-older-email/6643/2 "2016-11-23T16:42:18Z")

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Hi, i have e campaign delivered to a segment called “Webinar YYY-MM-DD” where YYY-MM-DD is the date of webinar. This campaign has 3 email send action  
1- invitation to webinar  
2- survey to webinar  
3- link to recorded webinar to an on demand view for users who lost the live event

We have webinar every monday so every week we clone the older campaign (I.E. “Webinar 2016-11-14” to “Webinar 2016-11-21”) and we edit the date of the 3 send actions.

i just added 6 new users to the segment and i just saw that them received 7 emails of the older webinars invitation…how is this possible?

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### Author: ![knishikawa](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@knishikawa](https://forum.mautic.org/u/knishikawa)
#### Post date: [January 4, 2017, 2:06pm UTC](https://forum.mautic.org/t/new-users-added-to-segment-receives-older-email/6643/3 "2017-01-04T14:06:43Z")

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am i the only one having this problem?

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### Author: ![knishikawa](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@knishikawa](https://forum.mautic.org/u/knishikawa)
#### Post date: [January 4, 2017, 3:39pm UTC](https://forum.mautic.org/t/new-users-added-to-segment-receives-older-email/6643/4 "2017-01-04T15:39:44Z")

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Everytime i clone a campaign and then i delete the old one

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### Author: ![knishikawa](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@knishikawa](https://forum.mautic.org/u/knishikawa)
#### Post date: [January 4, 2017, 3:56pm UTC](https://forum.mautic.org/t/new-users-added-to-segment-receives-older-email/6643/5 "2017-01-04T15:56:29Z")

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yes, every time i create a new webinar on youtube i do the following:

1. create e new campaign duplicating the old one
2. delete the old campaign
3. edit the new campaign changing day and hourse of email delivery
4. edit the content of the first email of the campaign editing webinar title and day
5. save the new campaign
6. publish the new campaign

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### Author: ![knishikawa](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@knishikawa](https://forum.mautic.org/u/knishikawa)
#### Post date: [January 4, 2017, 4:11pm UTC](https://forum.mautic.org/t/new-users-added-to-segment-receives-older-email/6643/6 "2017-01-04T16:11:57Z")

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i’m using the cloud one, it should be 2.5 but i noticed this problem in november 2016
