# New Webhook events that are missing
**URL:** https://forum.mautic.org/t/new-webhook-events-that-are-missing/33555
**Category:** Ideas and Feature Requests
**Tags:** campaigns
**Created:** [September 20, 2024, 2:34am UTC](https://forum.mautic.org/t/new-webhook-events-that-are-missing/33555 "2024-09-20T02:34:43Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@juanxcursed](https://forum.mautic.org/u/juanxcursed)
#### Post date: [September 20, 2024, 2:34am UTC](https://forum.mautic.org/t/new-webhook-events-that-are-missing/33555/1 "2024-09-20T02:34:43Z")
This will help us a lot to have some new events for the Mautic Webhooks
Here are a few examples:
1. When an email is replied
2. When an email is forwarded
3. When a lead set a channel to do not contact
4. When an email soft/hard bounces
5. When a campaign fails for N reasons
There is a lot of helpful options to extend Mautic’s core features
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [September 20, 2024, 9:25am UTC](https://forum.mautic.org/t/new-webhook-events-that-are-missing/33555/2 "2024-09-20T09:25:11Z")
Hello, these are already available:
Email is replied
> You can use and filter for new event webhook
Email is forwarded
> This is happening outside of Mautic’s knowledge
When a Lead set channel DNC
> It is called Contact Channel Subscription Change Event
When an Email soft/hard bounces
> Soft bounce is a bit difficult, I wouldn’t make a webhook for that. I can’t imagine a use case.
> Hard bounce is a Contact Channel Subscription Change Event
When a campaign fails for N reasons
> You need to define what a fail is, cause campaigns never fail. 🙂
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### Author:  [@juanxcursed](https://forum.mautic.org/u/juanxcursed)
#### Post date: [September 20, 2024, 4:31pm UTC](https://forum.mautic.org/t/new-webhook-events-that-are-missing/33555/3 "2024-09-20T16:31:25Z")
Thanks a lot for the quick reply, that will help a lot.
The soft bounce is useful to the AB test against spam/main mailbox, for instance, this could help deliverability in general.
The campaign fails I meant something like:
- an endpoint called returning something different from 200
- emails bounces
About the email reply, hook, can you provide me with more details? I set the event on campaign, but it Is quite unknown grounds yet
Again, thanks for the reply.
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [September 21, 2024, 1:44pm UTC](https://forum.mautic.org/t/new-webhook-events-that-are-missing/33555/4 "2024-09-21T13:44:47Z")
Hello!
Each provider has slightly different type of bounce classification.
Most of them mark soft bounce if the mailbox is present, but not reachable at the momment. For example over quota. But Mautic only considers hard bounces, since they are the ones really matter.
You can access hard bounces in a DNC report - when you list all the Reasons.
Did you mean campaign webhook above?
Email replied hook: I just checked, I can’t offer a good way for this sorry.