# No Access to Configuration **URL:** \ **Category:** Product Support\ **Created:** [July 26, 2016, 10:18am UTC](https://forum.mautic.org/t/no-access-to-configuration/4636 "2016-07-26T10:18:05Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![eurogroup](https://avatars.discourse-cdn.com/v4/letter/e/e79b87/32.png) [@eurogroup](https://forum.mautic.org/u/eurogroup)\ **Post date:** [July 26, 2016, 10:18am UTC](https://forum.mautic.org/t/no-access-to-configuration/4636/1 "2016-07-26T10:18:05Z")
Hi, I have no access to the configuration pages. Every time i click Settings \> Configuration the application just freezes and nothing happens just the constant refreshing of the progress animation. I have looked in the logs and nothing apart from one error listing. Is there anywhere else i should be looking as for example the MySQL logs as I would assume that this is trying to connect to tables in the database possibly. Any advice please. [Tue Jul 26 12:00:33.797153 2016] [:error] [pid 5997] [client 81.150.28.115:57490] PHP Fatal error: Uncaught exception ‘Symfony\Component\Debug\Exception\ContextErrorException’ with message ‘Catchable Fatal Error: Argument 5 passed to Symfony\Component\Debug\ErrorHandler::handleError() must be of the type array, null given’ in /var/www/mautic.eafs-info.com/public\_html/vendor/symfony/debug/ErrorHandler.php:389nStack trace:n#0 /var/www/mautic.eafs-info.com/public\_html/vendor/symfony/debug/ErrorHandler.php(389): Symfony\Component\Debug\ErrorHandler-\>handleError(4096, ‘Argument 5 pass…’, ‘/var/www/mautic…’, 389, Array)n#1 [internal function]: Symfony\Component\Debug\ErrorHandler-\>handleError(‘notice’, ‘Unknown: Can’t …’, ‘Unknown’, 0, NULL)n#2 /var/www/mautic.eafs-info.com/public\_html/app/bundles/CoreBundle/EventListener/ErrorHandlingListener.php(123): call\_user\_func(Array, ‘notice’, ‘Unknown: Can’t …’, ‘Unknown’, 0, NULL)n#3 [internal function]: Mautic\CoreBundle\EventListener\ErrorHandlingListener-\>handleError(8, ‘Unknown: Can’t …’, ‘Unknown’, 0, NULL)n#4 {main}n thrown in /var/www/mautic.eafs-info.com/public\_html/vendor/symfony/debug/ErrorHandler.php on line 389, referer: [http://mautic.eafs-info.com/s/dashboard](http://mautic.eafs-info.com/s/dashboard) [Tue Jul 26 12:00:33.797296 2016] [:error] [pid 5997] [client 81.150.28.115:57490] PHP Stack trace:, referer: [http://mautic.eafs-info.com/s/dashboard](http://mautic.eafs-info.com/s/dashboard) [Tue Jul 26 12:00:33.797306 2016] [:error] [pid 5997] [client 81.150.28.115:57490] PHP 1. {main}() /var/www/mautic.eafs-info.com/public\_html/index.php:0, referer: [http://mautic.eafs-info.com/s/dashboard](http://mautic.eafs-info.com/s/dashboard) [Tue Jul 26 12:00:33.797312 2016] [:error] [pid 5997] [client 81.150.28.115:57490] PHP 2. Stack\run() /var/www/mautic.eafs-info.com/public\_html/index.php:30, referer: [http://mautic.eafs-info.com/s/dashboard](http://mautic.eafs-info.com/s/dashboard) [Tue Jul 26 12:00:33.797319 2016] [:error] [pid 5997] [client 81.150.28.115:57490] PHP 3. Symfony\Component\HttpFoundation\Response-\>send() /var/www/mautic.eafs-info.com/public\_html/vendor/stack/run/src/Stack/run.php:14, referer: [http://mautic.eafs-info.com/s/dashboard](http://mautic.eafs-info.com/s/dashboard) [Tue Jul 26 12:00:33.797325 2016] [:error] [pid 5997] [client 81.150.28.115:57490] PHP 4. Symfony\Component\HttpFoundation\Response-\>sendContent() /var/www/mautic.eafs-info.com/public\_html/app/bootstrap.php.cache:1507, referer: [http://mautic.eafs-info.com/s/dashboard](http://mautic.eafs-info.com/s/dashboard) ---
**Author:** ![eurogroup](https://avatars.discourse-cdn.com/v4/letter/e/e79b87/32.png) [@eurogroup](https://forum.mautic.org/u/eurogroup)\ **Post date:** [July 26, 2016, 10:18am UTC](https://forum.mautic.org/t/no-access-to-configuration/4636/2 "2016-07-26T10:18:05Z")
Hi, I have no access to the configuration pages. Every time i click Settings \> Configuration the application just freezes and nothing happens just the constant refreshing of the progress animation. I have looked in the logs and nothing apart from one error listing. Is there anywhere else i should be looking as for example the MySQL logs as I would assume that this is trying to connect to tables in the database possibly. Any advice please. [Tue Jul 26 12:00:33.797153 2016] [:error] [pid 5997] [client 81.150.28.115:57490] PHP Fatal error: Uncaught exception ‘Symfony\Component\Debug\Exception\ContextErrorException’ with message ‘Catchable Fatal Error: Argument 5 passed to Symfony\Component\Debug\ErrorHandler::handleError() must be of the type array, null given’ in /var/www/mautic.eafs-info.com/public\_html/vendor/symfony/debug/ErrorHandler.php:389nStack trace:n#0 /var/www/mautic.eafs-info.com/public\_html/vendor/symfony/debug/ErrorHandler.php(389): Symfony\Component\Debug\ErrorHandler-\>handleError(4096, ‘Argument 5 pass…’, ‘/var/www/mautic…’, 389, Array)n#1 [internal function]: Symfony\Component\Debug\ErrorHandler-\>handleError(‘notice’, ‘Unknown: Can’t …’, ‘Unknown’, 0, NULL)n#2 /var/www/mautic.eafs-info.com/public\_html/app/bundles/CoreBundle/EventListener/ErrorHandlingListener.php(123): call\_user\_func(Array, ‘notice’, ‘Unknown: Can’t …’, ‘Unknown’, 0, NULL)n#3 [internal function]: Mautic\CoreBundle\EventListener\ErrorHandlingListener-\>handleError(8, ‘Unknown: Can’t …’, ‘Unknown’, 0, NULL)n#4 {main}n thrown in /var/www/mautic.eafs-info.com/public\_html/vendor/symfony/debug/ErrorHandler.php on line 389, referer: [http://mautic.eafs-info.com/s/dashboard](http://mautic.eafs-info.com/s/dashboard) [Tue Jul 26 12:00:33.797296 2016] [:error] [pid 5997] [client 81.150.28.115:57490] PHP Stack trace:, referer: [http://mautic.eafs-info.com/s/dashboard](http://mautic.eafs-info.com/s/dashboard) [Tue Jul 26 12:00:33.797306 2016] [:error] [pid 5997] [client 81.150.28.115:57490] PHP 1. {main}() /var/www/mautic.eafs-info.com/public\_html/index.php:0, referer: [http://mautic.eafs-info.com/s/dashboard](http://mautic.eafs-info.com/s/dashboard) [Tue Jul 26 12:00:33.797312 2016] [:error] [pid 5997] [client 81.150.28.115:57490] PHP 2. Stack\run() /var/www/mautic.eafs-info.com/public\_html/index.php:30, referer: [http://mautic.eafs-info.com/s/dashboard](http://mautic.eafs-info.com/s/dashboard) [Tue Jul 26 12:00:33.797319 2016] [:error] [pid 5997] [client 81.150.28.115:57490] PHP 3. Symfony\Component\HttpFoundation\Response-\>send() /var/www/mautic.eafs-info.com/public\_html/vendor/stack/run/src/Stack/run.php:14, referer: [http://mautic.eafs-info.com/s/dashboard](http://mautic.eafs-info.com/s/dashboard) [Tue Jul 26 12:00:33.797325 2016] [:error] [pid 5997] [client 81.150.28.115:57490] PHP 4. Symfony\Component\HttpFoundation\Response-\>sendContent() /var/www/mautic.eafs-info.com/public\_html/app/bootstrap.php.cache:1507, referer: [http://mautic.eafs-info.com/s/dashboard](http://mautic.eafs-info.com/s/dashboard) ---
**Author:** ![eurogroup](https://avatars.discourse-cdn.com/v4/letter/e/e79b87/32.png) [@eurogroup](https://forum.mautic.org/u/eurogroup)\ **Post date:** [July 27, 2016, 9:58am UTC](https://forum.mautic.org/t/no-access-to-configuration/4636/3 "2016-07-27T09:58:58Z")
Really annoying system this especially the lack of error reporting. SMTP Server Test Error 1: Error communicating with the IMAP server: can’t Connect to [iredmail.eurogroup-me.net:993](http://iredmail.eurogroup-me.net:993): Connection timed out. Yet the next time it works no reason why Setting up Abuse & Unsubscribe Boxes: Error 2: Connection could not be established with host [powermta.eurogroup-ms.net:2525](http://powermta.eurogroup-ms.net:2525) [Connection timed out]. Yet the next time it will pass as as Success. If fact 2 out of 3 or 1 out of 3 pure luck. Sending eMails One minute it connects and next time it fails pretty much a lucky bag… same as about one minute all mail is sent and the next test it cannot connect for 2 out of 5. So what is the issue or how can i trace as the errors are sparse if at all. I assume it cannot talk effectively to another server on the same network so obviously a routing or similar issue. Anyone suggest any way of tracing the problem.