# No actions after tag?

**URL:** <https://forum.mautic.org/t/no-actions-after-tag/4910>\
**Category:** Product Support\
**Created:** [August 15, 2016, 6:49pm UTC](https://forum.mautic.org/t/no-actions-after-tag/4910 "2016-08-15T18:49:43Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![valerio](https://avatars.discourse-cdn.com/v4/letter/v/3be4f8/32.png) [@valerio](https://forum.mautic.org/u/valerio)\
**Post date:** [August 15, 2016, 6:49pm UTC](https://forum.mautic.org/t/no-actions-after-tag/4910/1 "2016-08-15T18:49:43Z")

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Inside the builder I’d like to be able to send an email after I tag a contact.  
  
I see no way on how to do it, seems that after assigning a tag, no ACTIONS are possible. Why?  
  
Any idea on how to do that?  
  
I’d like to tag a contact along his marketing path so I know where he is.  
  
  
  
Thanks  
  
Valerio

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**Author:** ![valerio](https://avatars.discourse-cdn.com/v4/letter/v/3be4f8/32.png) [@valerio](https://forum.mautic.org/u/valerio)\
**Post date:** [August 15, 2016, 6:49pm UTC](https://forum.mautic.org/t/no-actions-after-tag/4910/2 "2016-08-15T18:49:43Z")

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Inside the builder I’d like to be able to send an email after I tag a contact.  
I see no way on how to do it, seems that after assigning a tag, no ACTIONS are possible. Why?  
Any idea on how to do that?  
I’d like to tag a contact along his marketing path so I know where he is.

Thanks  
Valerio

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**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\
**Post date:** [August 15, 2016, 7:11pm UTC](https://forum.mautic.org/t/no-actions-after-tag/4910/3 "2016-08-15T19:11:46Z")

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You create a segment for the tag, then create a campaign for that segment. Super easy.

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**Author:** ![valerio](https://avatars.discourse-cdn.com/v4/letter/v/3be4f8/32.png) [@valerio](https://forum.mautic.org/u/valerio)\
**Post date:** [August 16, 2016, 7:42am UTC](https://forum.mautic.org/t/no-actions-after-tag/4910/4 "2016-08-16T07:42:08Z")

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Super easy if you just need 1 tag. But if you want to apply 4 or 5 tags with conditions, it becomes impossible to manage.

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**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\
**Post date:** [August 16, 2016, 12:19pm UTC](https://forum.mautic.org/t/no-actions-after-tag/4910/5 "2016-08-16T12:19:43Z")

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I used to think the same thing until I actually started using the segments. And it is important to remember there is more then 1 way to skin a cat.

You can do what you want in a campaign. You most likely want to tag someone after a condition is met. Well you can have more then one action after a condition is met. So when the condition is met, tag the contact then send an email immediately or with some delay.

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<div class="post-metadata">

**Author:** ![valerio](https://avatars.discourse-cdn.com/v4/letter/v/3be4f8/32.png) [@valerio](https://forum.mautic.org/u/valerio)\
**Post date:** [August 16, 2016, 2:18pm UTC](https://forum.mautic.org/t/no-actions-after-tag/4910/6 "2016-08-16T14:18:17Z")

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@Adam could you be so gentle to show me how? When I add a tag to a sequence, I can’t create any action.  
Thanks.

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**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\
**Post date:** [August 16, 2016, 2:24pm UTC](https://forum.mautic.org/t/no-actions-after-tag/4910/7 "2016-08-16T14:24:34Z")

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If you re read my response, I was talking about campaigns.

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<div class="post-metadata">

**Author:** ![valerio](https://avatars.discourse-cdn.com/v4/letter/v/3be4f8/32.png) [@valerio](https://forum.mautic.org/u/valerio)\
**Post date:** [August 16, 2016, 7:03pm UTC](https://forum.mautic.org/t/no-actions-after-tag/4910/8 "2016-08-16T19:03:30Z")

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Hi @Adam I see, campaigns. But that didn’t solve my dilemma: how do you create an action (i.e. Send an email) after placing a tag in the sequence?  
As far as I can see, is not allowed.  
Could you please explain it more clearly?

Thanks a lot.

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**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\
**Post date:** [August 16, 2016, 7:16pm UTC](https://forum.mautic.org/t/no-actions-after-tag/4910/9 "2016-08-16T19:16:45Z")

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Did you try to use the campaign builder? I already pretty must spelled out how to configure it. Create a condition, when the condition is met you have it perform 2 actions, tag the contact and then send an email. It couldn’t be any easier in the campaign builder for v2.1, you click on the green plus.

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**Author:** ![valerio](https://avatars.discourse-cdn.com/v4/letter/v/3be4f8/32.png) [@valerio](https://forum.mautic.org/u/valerio)\
**Post date:** [August 16, 2016, 8:49pm UTC](https://forum.mautic.org/t/no-actions-after-tag/4910/10 "2016-08-16T20:49:01Z")

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@Adam of course I’ve tried. When I place the “add tag” and then click the plus sign below it, I only have decision and condition boxes, not actions (the set of commands that has the “send email” action).  
If you have a different setup please show it, because sarcasm doesn’t help inside a support forum.

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**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\
**Post date:** [August 16, 2016, 8:50pm UTC](https://forum.mautic.org/t/no-actions-after-tag/4910/11 "2016-08-16T20:50:38Z")

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You don’t click on the plus below it, thats the thing, You click the plus above it, that same condition that it connects to. There will be 2 actions, to tag and to send the email.

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**Author:** ![valerio](https://avatars.discourse-cdn.com/v4/letter/v/3be4f8/32.png) [@valerio](https://forum.mautic.org/u/valerio)\
**Post date:** [August 16, 2016, 8:53pm UTC](https://forum.mautic.org/t/no-actions-after-tag/4910/12 "2016-08-16T20:53:34Z")

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Ok will try. Thanks!
