# No anonymous contacts

**URL:** <https://forum.mautic.org/t/no-anonymous-contacts/10521>\
**Category:** Product Support\
**Created:** [May 20, 2018, 8:27am UTC](https://forum.mautic.org/t/no-anonymous-contacts/10521 "2018-05-20T08:27:16Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jckhmmr](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jckhmmr/32/325_2.png) [@jckhmmr](https://forum.mautic.org/u/jckhmmr)\
**Post date:** [May 20, 2018, 8:27am UTC](https://forum.mautic.org/t/no-anonymous-contacts/10521/1 "2018-05-20T08:27:16Z")

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Hi, everyone!

I’ve installed mautic on local machine and for some reason there is no anonymous contacts created by the tracking code:  
 ![results](https://i.imgur.com/6qkA9qf.png)

I’m not logged is admin in Mautic and requests are send correctly as you can see:  
 ![calls](https://i.imgur.com/1lXN8HZ.png)

Mautic: 2.13.1  
PHP: 7.0.22

What might be the problem here?

Thanks!

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<div class="post-metadata">

**Author:** ![jckhmmr](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jckhmmr/32/325_2.png) [@jckhmmr](https://forum.mautic.org/u/jckhmmr)\
**Post date:** [May 26, 2018, 7:58am UTC](https://forum.mautic.org/t/no-anonymous-contacts/10521/2 "2018-05-26T07:58:31Z")

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Tried it, mtc.js loads correctly in the broswer.

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**Author:** ![jckhmmr](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jckhmmr/32/325_2.png) [@jckhmmr](https://forum.mautic.org/u/jckhmmr)\
**Post date:** [May 27, 2018, 12:19am UTC](https://forum.mautic.org/t/no-anonymous-contacts/10521/3 "2018-05-27T00:19:09Z")

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Yeah, also loads, but as far as i understand it’s deprecated tracking method.

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<div class="post-metadata">

**Author:** ![jckhmmr](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jckhmmr/32/325_2.png) [@jckhmmr](https://forum.mautic.org/u/jckhmmr)\
**Post date:** [May 27, 2018, 10:03am UTC](https://forum.mautic.org/t/no-anonymous-contacts/10521/4 "2018-05-27T10:03:39Z")

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Nope

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**Author:** ![rafss](https://avatars.discourse-cdn.com/v4/letter/r/a88e4f/32.png) [@rafss](https://forum.mautic.org/u/rafss)\
**Post date:** [June 8, 2018, 1:11pm UTC](https://forum.mautic.org/t/no-anonymous-contacts/10521/5 "2018-06-08T13:11:06Z")

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Hello, can anybody tell me how anonymous contact should work? In my case I was installed mautic on XAMPP and have Spring Boot(Java) application. When go to my web app no anonymous contact added to Mautic.  
More information:

1. I have configured Mautic tracking settings to switch yes for all
2. I have configured CORS for my application
3. I’m not currently log in as admin account in Mautic
4. In my client website I have only JS tracking script before \</body\>
5. I noticed that adding contact by Mautic forms work well, Mautic then creates cookies, in my case I have only blank pages with JS tracking script and cookies not been created
6. I have acces to mtc.js script in my browser

Any ideas?