# No API Credentials Menu

**URL:** <https://forum.mautic.org/t/no-api-credentials-menu/8703>\
**Category:** Product Support\
**Created:** [June 14, 2017, 7:22pm UTC](https://forum.mautic.org/t/no-api-credentials-menu/8703 "2017-06-14T19:22:40Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![KenSTJ](https://avatars.discourse-cdn.com/v4/letter/k/91b2a8/32.png) [@KenSTJ](https://forum.mautic.org/u/KenSTJ)\
**Post date:** [June 14, 2017, 7:22pm UTC](https://forum.mautic.org/t/no-api-credentials-menu/8703/1 "2017-06-14T19:22:40Z")

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Finally got API enabled. Now have no API Credentials menu item. Deleted /app/cache several times. Any other ideas??

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**Author:** ![KenSTJ](https://avatars.discourse-cdn.com/v4/letter/k/91b2a8/32.png) [@KenSTJ](https://forum.mautic.org/u/KenSTJ)\
**Post date:** [June 14, 2017, 7:22pm UTC](https://forum.mautic.org/t/no-api-credentials-menu/8703/2 "2017-06-14T19:22:40Z")

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Finally got API enabled. Now have no API Credentials menu item. Deleted /app/cache several times. Any other ideas??

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**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [June 14, 2017, 7:34pm UTC](https://forum.mautic.org/t/no-api-credentials-menu/8703/3 "2017-06-14T19:34:46Z")

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exit and enter again

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**Author:** ![KenSTJ](https://avatars.discourse-cdn.com/v4/letter/k/91b2a8/32.png) [@KenSTJ](https://forum.mautic.org/u/KenSTJ)\
**Post date:** [June 14, 2017, 8:58pm UTC](https://forum.mautic.org/t/no-api-credentials-menu/8703/4 "2017-06-14T20:58:45Z")

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did that a few times - very weird.

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**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [June 14, 2017, 9:17pm UTC](https://forum.mautic.org/t/no-api-credentials-menu/8703/5 "2017-06-14T21:17:51Z")

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Go back and disable and enable API in the settings. @KenSTJ

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**Author:** ![KenSTJ](https://avatars.discourse-cdn.com/v4/letter/k/91b2a8/32.png) [@KenSTJ](https://forum.mautic.org/u/KenSTJ)\
**Post date:** [June 14, 2017, 9:51pm UTC](https://forum.mautic.org/t/no-api-credentials-menu/8703/6 "2017-06-14T21:51:57Z")

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deleted app/cache, verified config.php that enable api=0, back into Mautic - cleared bowser cache, saved and close, enable API - still no API Credentials menu, back to config.pgp - confirmed enable API = 1.

Noticed in cache folder I have no script\_executions.json file…I think this needs to be there. Uninstalled / reinstalled Mautic thru Softaculous - still not there. Have to figure out how to get a copy.

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**Author:** ![KenSTJ](https://avatars.discourse-cdn.com/v4/letter/k/91b2a8/32.png) [@KenSTJ](https://forum.mautic.org/u/KenSTJ)\
**Post date:** [June 14, 2017, 10:03pm UTC](https://forum.mautic.org/t/no-api-credentials-menu/8703/7 "2017-06-14T22:03:19Z")

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Looking at the zip of 2.8.2 I see it looks as if Mautic creates script\_executions.json because it’s not part of the package under cache folder. This is nuts. Can anyone tell me if their app/cache folder contains this json file??

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**Author:** ![KenSTJ](https://avatars.discourse-cdn.com/v4/letter/k/91b2a8/32.png) [@KenSTJ](https://forum.mautic.org/u/KenSTJ)\
**Post date:** [June 14, 2017, 10:04pm UTC](https://forum.mautic.org/t/no-api-credentials-menu/8703/8 "2017-06-14T22:04:15Z")

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about ready to can Mautic - it’s not worth the aggrevation

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<div class="post-metadata">

**Author:** ![KenSTJ](https://avatars.discourse-cdn.com/v4/letter/k/91b2a8/32.png) [@KenSTJ](https://forum.mautic.org/u/KenSTJ)\
**Post date:** [June 14, 2017, 11:22pm UTC](https://forum.mautic.org/t/no-api-credentials-menu/8703/9 "2017-06-14T23:22:49Z")

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Uninstalled Mautic - again. This was the softaculous install. Installed manually this time. API enabled right off the bat so that problem didn’t rear its ugly head. However, nothing I do brings up the API Credentials menu item in the Configuration menu.

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**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [June 14, 2017, 11:59pm UTC](https://forum.mautic.org/t/no-api-credentials-menu/8703/10 "2017-06-14T23:59:38Z")

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well @KenSTJ no idea what is your problem but you are the first one that i see having this problem i have install a lot of Mautic all over the world without the problem you are reporting.

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**Author:** ![KenSTJ](https://avatars.discourse-cdn.com/v4/letter/k/91b2a8/32.png) [@KenSTJ](https://forum.mautic.org/u/KenSTJ)\
**Post date:** [June 15, 2017, 12:58am UTC](https://forum.mautic.org/t/no-api-credentials-menu/8703/11 "2017-06-15T00:58:38Z")

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Lucky me. I can’t understand why if the API is enabled the API Credential menu won’t appear. The manual installation worked very well and the environment check was all green with nothing to revise.

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**Author:** ![KenSTJ](https://avatars.discourse-cdn.com/v4/letter/k/91b2a8/32.png) [@KenSTJ](https://forum.mautic.org/u/KenSTJ)\
**Post date:** [June 15, 2017, 8:19pm UTC](https://forum.mautic.org/t/no-api-credentials-menu/8703/12 "2017-06-15T20:19:14Z")

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No need to reply further I’ve uninstalled Mautic in favor of SuiteCRM - installed and functioning without any issues.

It’s just too frustrating to continue beating my head against a wall trying to get solutions to basic issues.
