# No Buttons (add, edit, Save...)

**URL:** <https://forum.mautic.org/t/no-buttons-add-edit-save/2056>\
**Category:** Product Support\
**Created:** [July 17, 2015, 3:43pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056 "2015-07-17T15:43:37Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![nerdrico](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@nerdrico](https://forum.mautic.org/u/nerdrico)\
**Post date:** [July 17, 2015, 3:43pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/1 "2015-07-17T15:43:37Z")

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Hey fellows!  
  
  
  
I dont know what happening, but, suddently, all action buttons from my self hosted Mautic was gone! I cant save changes, add new lists or leads… Nothing!  
  
  
  
The instalation was succed and my first access on dashboard was all working. 7 days after the instalation, all actions buttons are gone.  
  
  
  
I read a topic (from January 15) here from a buddy with the exacty same problem, but the solution in this topic doest work for me. Does anybody here had an update about this issue?  
  
  
  
  
  
Thanks!

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<div class="post-metadata">

**Author:** ![chad.windnagle](https://avatars.discourse-cdn.com/v4/letter/c/7feea3/32.png) [@chad.windnagle](https://forum.mautic.org/u/chad.windnagle)\
**Post date:** [July 21, 2015, 12:06pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/2 "2015-07-21T12:06:52Z")

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Just to follow up:

Nerdrico and I exchanged a few messages and discovered a few things:

1. An upgrade to Mautic 1.1.3 probably would’ve fixed this issue
2. We decided to just create a new install and the issue was resolved

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<div class="post-metadata">

**Author:** ![nerdrico](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@nerdrico](https://forum.mautic.org/u/nerdrico)\
**Post date:** [July 20, 2015, 4:08pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/3 "2015-07-20T16:08:07Z")

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Yes, in all the views, infortunately. I cant do anything new.

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<div class="post-metadata">

**Author:** ![chad.windnagle](https://avatars.discourse-cdn.com/v4/letter/c/7feea3/32.png) [@chad.windnagle](https://forum.mautic.org/u/chad.windnagle)\
**Post date:** [July 20, 2015, 7:14pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/4 "2015-07-20T19:14:33Z")

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So I’m curious what happens if you go directly to:

[http://your-mautic.com/s/leads/new](http://your-mautic.com/s/leads/new)

it should load up a new lead form. If it doesn’t that’ll be interesting.

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<div class="post-metadata">

**Author:** ![nerdrico](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@nerdrico](https://forum.mautic.org/u/nerdrico)\
**Post date:** [July 20, 2015, 7:48pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/5 "2015-07-20T19:48:25Z")

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See it:

![](http://i57.tinypic.com/or6set.png)

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<div class="post-metadata">

**Author:** ![nerdrico](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@nerdrico](https://forum.mautic.org/u/nerdrico)\
**Post date:** [July 20, 2015, 7:48pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/6 "2015-07-20T19:48:52Z")

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No save button…

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<div class="post-metadata">

**Author:** ![chad.windnagle](https://avatars.discourse-cdn.com/v4/letter/c/7feea3/32.png) [@chad.windnagle](https://forum.mautic.org/u/chad.windnagle)\
**Post date:** [July 20, 2015, 7:57pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/7 "2015-07-20T19:57:27Z")

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Hi Nerdrico

could you send me an admin level user login? Email it to me directly at:

[chad.windnagle@websparkinc.com](mailto:chad.windnagle@websparkinc.com)

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<div class="post-metadata">

**Author:** ![nerdrico](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@nerdrico](https://forum.mautic.org/u/nerdrico)\
**Post date:** [July 20, 2015, 8:05pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/8 "2015-07-20T20:05:32Z")

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Yes. Done.

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<div class="post-metadata">

**Author:** ![nerdrico](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@nerdrico](https://forum.mautic.org/u/nerdrico)\
**Post date:** [July 17, 2015, 3:43pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/9 "2015-07-17T15:43:37Z")

</div>

Hey fellows!

I dont know what happening, but, suddently, all action buttons from my self hosted Mautic was gone! I cant save changes, add new lists or leads… Nothing!

The instalation was succed and my first access on dashboard was all working. 7 days after the instalation, all actions buttons are gone.

I read a topic (from January 15) here from a buddy with the exacty same problem, but the solution in this topic doest work for me. Does anybody here had an update about this issue?

Thanks!

---

<div class="post-metadata">

**Author:** ![nerdrico](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@nerdrico](https://forum.mautic.org/u/nerdrico)\
**Post date:** [July 20, 2015, 2:38pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/10 "2015-07-20T14:38:02Z")

</div>

I reinstall the Mautic and the problem was solved… for 2 days. After use the “back” button of my browser, the problems came back. Maybe is it a problem with the theme? Any help??

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<div class="post-metadata">

**Author:** ![chad.windnagle](https://avatars.discourse-cdn.com/v4/letter/c/7feea3/32.png) [@chad.windnagle](https://forum.mautic.org/u/chad.windnagle)\
**Post date:** [July 20, 2015, 2:40pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/11 "2015-07-20T14:40:00Z")

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Hm. The back button shouldn’t have anything to do with it. I’m wondering if somehow your hosting company is doing something that is breaking it. Are there any errors in the error logs?

Mautic’s error logs:

- in app/logs/mautic\_prod.php

And if you can:

- apache error logs
- your php error log

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<div class="post-metadata">

**Author:** ![nerdrico](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@nerdrico](https://forum.mautic.org/u/nerdrico)\
**Post date:** [July 20, 2015, 3:41pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/12 "2015-07-20T15:41:22Z")

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Thanks for your reply, Chad.

In app/logs/: is empty

I saw another behavior (before the crash with the back button) that results in the same issue (no add buttons in the theme). but I got to reverse the issue.

Now, I want to change the theme (to a test), but I cant save the change because the buttons dont show anymore…

Other thing: this problem bug the css. See it:

![](http://i62.tinypic.com/1y3fxg.jpg)

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<div class="post-metadata">

**Author:** ![chad.windnagle](https://avatars.discourse-cdn.com/v4/letter/c/7feea3/32.png) [@chad.windnagle](https://forum.mautic.org/u/chad.windnagle)\
**Post date:** [July 20, 2015, 3:55pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/13 "2015-07-20T15:55:28Z")

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Hi Nerdrico

What browser are you using?

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<div class="post-metadata">

**Author:** ![nerdrico](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@nerdrico](https://forum.mautic.org/u/nerdrico)\
**Post date:** [July 20, 2015, 3:56pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/14 "2015-07-20T15:56:16Z")

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Chrome.

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<div class="post-metadata">

**Author:** ![nerdrico](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@nerdrico](https://forum.mautic.org/u/nerdrico)\
**Post date:** [July 20, 2015, 3:57pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/15 "2015-07-20T15:57:48Z")

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But, in Firefox, the same happening.

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<div class="post-metadata">

**Author:** ![chad.windnagle](https://avatars.discourse-cdn.com/v4/letter/c/7feea3/32.png) [@chad.windnagle](https://forum.mautic.org/u/chad.windnagle)\
**Post date:** [July 20, 2015, 4:01pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/16 "2015-07-20T16:01:15Z")

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Strange.

So the issue I see is in your screenshot is the title area is missing, and that’s where all the action icons go. So its possible that there is an error there breaking that part of the output. Or its just a css issue that is hiding that block. See my example here:

[https://www.evernote.com/l/ACrJQ1lREPRLo6UKZX4gFMhm-8WDw93jRp4](https://www.evernote.com/l/ACrJQ1lREPRLo6UKZX4gFMhm-8WDw93jRp4)

Testing it in Firefox would’ve been a good test but it looks like the same behavior there.

Do you have the same issue in all the views? (Add campaign / lists / etc…)?

I’m assuming you’re an admin on the account too right?

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<div class="post-metadata">

**Author:** ![nerdrico](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@nerdrico](https://forum.mautic.org/u/nerdrico)\
**Post date:** [July 24, 2015, 2:20am UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/17 "2015-07-24T02:20:41Z")

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Well, 3 days later… the problem came back. All the same. Now with 1.1.3 version.

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<div class="post-metadata">

**Author:** ![nerdrico](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@nerdrico](https://forum.mautic.org/u/nerdrico)\
**Post date:** [July 24, 2015, 2:23am UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/18 "2015-07-24T02:23:13Z")

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I dont know What to I do. I am very sad with Mautic. Appears a excelent tool, but for me only took my time.

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<div class="post-metadata">

**Author:** ![nerdrico](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@nerdrico](https://forum.mautic.org/u/nerdrico)\
**Post date:** [July 24, 2015, 2:29am UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/19 "2015-07-24T02:29:25Z")

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![](http://i61.tinypic.com/28wf8g8.png)

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<div class="post-metadata">

**Author:** ![chad.windnagle](https://avatars.discourse-cdn.com/v4/letter/c/7feea3/32.png) [@chad.windnagle](https://forum.mautic.org/u/chad.windnagle)\
**Post date:** [July 24, 2015, 12:16pm UTC](https://forum.mautic.org/t/no-buttons-add-edit-save/2056/20 "2015-07-24T12:16:45Z")

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Hi Nerdrico

We definitely think this is a bug and we are working really hard to find out what’s causing it. Another user had the same issue here:

[https://www.mautic.org/community/index.php/570-layout-break](https://www.mautic.org/community/index.php/570-layout-break)

We’re struggling to reproduce it but we are aware of it and working to solve it! Maybe you can provide Alan with some information in that other thread to help us figure out what’s going on. Also Filipe did post a _very temporary_ solution to comment out some lines. That’ll at least make the app usable for you till we have the bug solved.

[Next page](https://forum.mautic.org/t/no-buttons-add-edit-save/2056.md?page=2)
