# No cache folder

**URL:** https://forum.mautic.org/t/no-cache-folder/16207
**Category:** Product Support
**Created:** [September 20, 2020, 3:12pm UTC](https://forum.mautic.org/t/no-cache-folder/16207 "2020-09-20T15:12:27Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![frankofno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/frankofno/32/3455_2.png) [@frankofno](https://forum.mautic.org/u/frankofno)
#### Post date: [September 20, 2020, 3:12pm UTC](https://forum.mautic.org/t/no-cache-folder/16207/1 "2020-09-20T15:12:27Z")

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**Your software**  
mautic 3.1.0  
php 7.3.22

**Your problem**  
there is no cache folder in /app/  
I’ve seen posts all over, saying clear the cache folder. Actually there is / was none.

These errors are showing in the log:

Steps I have tried to fix the problem:  
I’ve created the folder manually and set owner and permissions:

drwxr-xr-x 2 apache apache 4096 Sep 20 15:45 cache

the folder stays empty. Guess there is some issue goin on?

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### Author: ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [September 20, 2020, 6:42pm UTC](https://forum.mautic.org/t/no-cache-folder/16207/2 "2020-09-20T18:42:04Z")

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Hi there

Since 3.0 the cache folder is in var/cache in your Mautic directory, the documentation has been updated to reflect this but I found a few places where it has been missed so I’ve just submitted a pull request to update it.

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### Author: ![frankofno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/frankofno/32/3455_2.png) [@frankofno](https://forum.mautic.org/u/frankofno)
#### Post date: [September 20, 2020, 7:02pm UTC](https://forum.mautic.org/t/no-cache-folder/16207/3 "2020-09-20T19:02:24Z")

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I see. I was lookin into /var/cache but could not find any mautic related files there. Thanks for pointing out, there is a /mauticfolder/var/cache/
