# No Emails going out, log message

**URL:** https://forum.mautic.org/t/no-emails-going-out-log-message/5425
**Category:** Product Support
**Created:** [September 22, 2016, 12:52pm UTC](https://forum.mautic.org/t/no-emails-going-out-log-message/5425 "2016-09-22T12:52:31Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![healthstatus](https://avatars.discourse-cdn.com/v4/letter/h/9f8e36/32.png) [@healthstatus](https://forum.mautic.org/u/healthstatus)
#### Post date: [September 22, 2016, 12:52pm UTC](https://forum.mautic.org/t/no-emails-going-out-log-message/5425/1 "2016-09-22T12:52:31Z")

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No emails are being sent, log shows this email error:  
  
WARNING: PHP Warning: mkdir(): Permission denied - in file /myroot/app/bundles/EmailBundle/MonitoredEmail/Mailbox.php - at line 189  
  
  
  
can’t figure out the file or directory it wants permission for.

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<div class="post-metadata">

### Author: ![healthstatus](https://avatars.discourse-cdn.com/v4/letter/h/9f8e36/32.png) [@healthstatus](https://forum.mautic.org/u/healthstatus)
#### Post date: [September 22, 2016, 12:52pm UTC](https://forum.mautic.org/t/no-emails-going-out-log-message/5425/2 "2016-09-22T12:52:31Z")

</div>

No emails are being sent, log shows this email error:  
WARNING: PHP Warning: mkdir(): Permission denied - in file /myroot/app/bundles/EmailBundle/MonitoredEmail/Mailbox.php - at line 189

can’t figure out the file or directory it wants permission for.