# No emails sending

**URL:** <https://forum.mautic.org/t/no-emails-sending/5662>\
**Category:** Product Support\
**Created:** [March 18, 2016, 12:45pm UTC](https://forum.mautic.org/t/no-emails-sending/5662 "2016-03-18T12:45:30Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![msrent2own](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@msrent2own](https://forum.mautic.org/u/msrent2own)\
**Post date:** [March 18, 2016, 12:45pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/1 "2016-03-18T12:45:30Z")

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I have sendgrid setup but for some reason it wont send any email from campaignes. I clicked test and it saids “success”. When I clicked send test email , i do get those. Must be something in email campaigne builder?

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<div class="post-metadata">

**Author:** ![msrent2own](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@msrent2own](https://forum.mautic.org/u/msrent2own)\
**Post date:** [March 25, 2016, 7:19pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/2 "2016-03-25T19:19:00Z")

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Great video!. how to I get that list of cron jobs you have so ic an copy and insert my path into it? thanks

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**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\
**Post date:** [March 25, 2016, 7:20pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/3 "2016-03-25T19:20:17Z")

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just go to my website, its right there.

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<div class="post-metadata">

**Author:** ![msrent2own](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@msrent2own](https://forum.mautic.org/u/msrent2own)\
**Post date:** [March 25, 2016, 7:34pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/4 "2016-03-25T19:34:16Z")

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ok, please see screenshot [http://screencast.com/t/xJjqoAZsRgH](http://screencast.com/t/xJjqoAZsRgH). Upper left

is that line where I insert after /home2/jboykin8 ?

so it would look like this? \>\> /usr/local/cpanel/3rdparty/bin/php /home2/jboykin8 /public\_html/msrent2own.com/mautic/app/console mautic:webhooks:process \> /dev/null 2\>&1

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**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\
**Post date:** [March 25, 2016, 7:36pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/5 "2016-03-25T19:36:41Z")

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yes but it looks like you have a space after jboykin8

there should be no space there.

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<div class="post-metadata">

**Author:** ![msrent2own](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@msrent2own](https://forum.mautic.org/u/msrent2own)\
**Post date:** [March 25, 2016, 8:16pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/6 "2016-03-25T20:16:06Z")

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YAY! It works!! Great job!!

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<div class="post-metadata">

**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\
**Post date:** [March 25, 2016, 10:07pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/7 "2016-03-25T22:07:34Z")

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Happy that you got it all sorted out.

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<div class="post-metadata">

**Author:** ![msrent2own](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@msrent2own](https://forum.mautic.org/u/msrent2own)\
**Post date:** [March 18, 2016, 12:45pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/8 "2016-03-18T12:45:30Z")

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I have sendgrid setup but for some reason it wont send any email from campaignes. I clicked test and it saids “success”. When I clicked send test email , i do get those. Must be something in email campaigne builder?

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<div class="post-metadata">

**Author:** ![dbhurley](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dbhurley/32/2_2.png) [@dbhurley](https://forum.mautic.org/u/dbhurley)\
**Post date:** [March 18, 2016, 3:22pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/9 "2016-03-18T15:22:22Z")

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Can you check your error logs within Mautic to see if you have any messages written out?

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<div class="post-metadata">

**Author:** ![msrent2own](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@msrent2own](https://forum.mautic.org/u/msrent2own)\
**Post date:** [March 18, 2016, 6:38pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/10 "2016-03-18T18:38:09Z")

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yes, it shows error log, empty, see screenshot \>\> [http://screencast.com/t/qfsU0f3qYN](http://screencast.com/t/qfsU0f3qYN)

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<div class="post-metadata">

**Author:** ![marioguimaraes](https://avatars.discourse-cdn.com/v4/letter/m/ebca7d/32.png) [@marioguimaraes](https://forum.mautic.org/u/marioguimaraes)\
**Post date:** [March 19, 2016, 2:33am UTC](https://forum.mautic.org/t/no-emails-sending/5662/11 "2016-03-19T02:33:06Z")

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sorry for the question…  
but, did you create the cron job?

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<div class="post-metadata">

**Author:** ![msrent2own](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@msrent2own](https://forum.mautic.org/u/msrent2own)\
**Post date:** [March 19, 2016, 3:56pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/12 "2016-03-19T15:56:33Z")

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yes here is screenshot of cron jobs I created \>\> [http://screencast.com/t/SE2MutOSKQsK](http://screencast.com/t/SE2MutOSKQsK)

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<div class="post-metadata">

**Author:** ![msrent2own](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@msrent2own](https://forum.mautic.org/u/msrent2own)\
**Post date:** [March 20, 2016, 4:03pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/13 "2016-03-20T16:03:18Z")

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Any help?

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<div class="post-metadata">

**Author:** ![msrent2own](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@msrent2own](https://forum.mautic.org/u/msrent2own)\
**Post date:** [March 21, 2016, 7:06pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/14 "2016-03-21T19:06:10Z")

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i am assuming no more support here. Looks like I will have to ditch mautic due to not being about send emails. Its ashame cuase it appears to be a decent platform. But I guess that what I can expect for a free platform.

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<div class="post-metadata">

**Author:** ![zllauh](https://avatars.discourse-cdn.com/v4/letter/z/f19dbf/32.png) [@zllauh](https://forum.mautic.org/u/zllauh)\
**Post date:** [March 22, 2016, 3:20am UTC](https://forum.mautic.org/t/no-emails-sending/5662/15 "2016-03-22T03:20:55Z")

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Patience - [msrent2own.com](http://msrent2own.com) 🙂

Its an open source program and still quite young but pretty promising.

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<div class="post-metadata">

**Author:** ![zllauh](https://avatars.discourse-cdn.com/v4/letter/z/f19dbf/32.png) [@zllauh](https://forum.mautic.org/u/zllauh)\
**Post date:** [March 22, 2016, 3:22am UTC](https://forum.mautic.org/t/no-emails-sending/5662/16 "2016-03-22T03:22:03Z")

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Try sending it through mautic mail if you are on hosted platform. This was one reason why i preferred the hosted platform as it is already configured to do the job.

My 2 cents.

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<div class="post-metadata">

**Author:** ![msrent2own](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@msrent2own](https://forum.mautic.org/u/msrent2own)\
**Post date:** [March 22, 2016, 11:36pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/17 "2016-03-22T23:36:36Z")

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Hosted platform only allows for 2000 contacts correct?

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<div class="post-metadata">

**Author:** ![pietromantovani](https://avatars.discourse-cdn.com/v4/letter/p/f07891/32.png) [@pietromantovani](https://forum.mautic.org/u/pietromantovani)\
**Post date:** [March 23, 2016, 11:49am UTC](https://forum.mautic.org/t/no-emails-sending/5662/18 "2016-03-23T11:49:19Z")

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I’m using sendgrid without any problems. Mautic is complex, there are a lot mistake that you can do, and it’s not easy to give help. When you send a test e-mail, you receive this test email?

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<div class="post-metadata">

**Author:** ![msrent2own](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@msrent2own](https://forum.mautic.org/u/msrent2own)\
**Post date:** [March 23, 2016, 1:43pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/19 "2016-03-23T13:43:33Z")

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tyes when i send test email, i get email from both sendgrind and php mail. I only dont get email from campaigne. For example I setup the decision tree when someone sucribes they will get email. This dont happen for some reason.

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<div class="post-metadata">

**Author:** ![pietromantovani](https://avatars.discourse-cdn.com/v4/letter/p/f07891/32.png) [@pietromantovani](https://forum.mautic.org/u/pietromantovani)\
**Post date:** [March 23, 2016, 1:56pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/20 "2016-03-23T13:56:37Z")

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@info@msrent2own.com maybe there’s something wrong in your campaign. Try building a very simple test campaign, for ex.:  
1 create a list with some leads.  
2 create a campaign email  
3 create a campaign that send the email at the list

and see what happen. If the leads receive the email, the problem is in your campaign.

[Next page](https://forum.mautic.org/t/no-emails-sending/5662.md?page=2)
