# No emails sending

**URL:** <https://forum.mautic.org/t/no-emails-sending/5662>\
**Category:** Product Support\
**Created:** [March 18, 2016, 12:45pm UTC](https://forum.mautic.org/t/no-emails-sending/5662 "2016-03-18T12:45:30Z")\
**Posts on this page:** 8\
**Page:** 2

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**Author:** ![ExpoExpo](https://avatars.discourse-cdn.com/v4/letter/e/d78d45/32.png) [@ExpoExpo](https://forum.mautic.org/u/ExpoExpo)\
**Post date:** [March 23, 2016, 5:16pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/21 "2016-03-23T17:16:26Z")

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your host may be blocking SMTP relay requests- [1and1.com](http://1and1.com) for example does not allow this on shared hosting packages.  
You must be on a dedicated server to do this.

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**Author:** ![msrent2own](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@msrent2own](https://forum.mautic.org/u/msrent2own)\
**Post date:** [March 23, 2016, 10:43pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/22 "2016-03-23T22:43:42Z")

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yes i did simple campaign and still nothing. Also I used both php and sendgrid.

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**Author:** ![pietromantovani](https://avatars.discourse-cdn.com/v4/letter/p/f07891/32.png) [@pietromantovani](https://forum.mautic.org/u/pietromantovani)\
**Post date:** [March 24, 2016, 8:20am UTC](https://forum.mautic.org/t/no-emails-sending/5662/23 "2016-03-24T08:20:00Z")

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Could be something with your cron. I’m not an expert of this, but it seems that your running 2 cron simultaneously. I’ve always set only 3 cron in this order (list, campagin, trigger). Don’t know anything about the other cron you’ve set.

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**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\
**Post date:** [March 24, 2016, 4:16pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/24 "2016-03-24T16:16:21Z")

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Well your cron jobs are completely wrong. Thats the problem. This is what each cron should look like, but you have to know the proper path for your hosting service:

/usr/local/cpanel/3rdparty/bin/php /home/mypath/app/console mautic:webhooks:process \> /dev/null 2\>&1

That won’t work for you, because you have to replace the mypath part with your path.

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**Author:** ![msrent2own](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@msrent2own](https://forum.mautic.org/u/msrent2own)\
**Post date:** [March 24, 2016, 5:51pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/25 "2016-03-24T17:51:34Z")

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this is what my cron job looks like \>\> [http://screencast.com/t/ySqieUwcDvO](http://screencast.com/t/ySqieUwcDvO)

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**Author:** ![msrent2own](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@msrent2own](https://forum.mautic.org/u/msrent2own)\
**Post date:** [March 24, 2016, 6:33pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/26 "2016-03-24T18:33:30Z")

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where do i find the path? is it my domain?

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**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\
**Post date:** [March 24, 2016, 8:35pm UTC](https://forum.mautic.org/t/no-emails-sending/5662/27 "2016-03-24T20:35:11Z")

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Wait a few hours, I am going to upload a full Mautic install video to YouTube that covers this in it.

It will be on my channel [https://www.youtube.com/channel/UC-Jol7KlX4-DqWXAMhn\_LUA](https://www.youtube.com/channel/UC-Jol7KlX4-DqWXAMhn_LUA)

And my website [http://adampreiser.com](http://adampreiser.com)

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**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\
**Post date:** [March 25, 2016, 2:35am UTC](https://forum.mautic.org/t/no-emails-sending/5662/28 "2016-03-25T02:35:30Z")

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Ok buddy, here is that video, for the actual cron jobs you have to get them on my website because YouTube doesn’t allow you to add brackets to their notes area:

[https://www.youtube.com/watch?v=6qcY--iAhbY](https://www.youtube.com/watch?v=6qcY--iAhbY)

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