# No metadata during installation

**URL:** https://forum.mautic.org/t/no-metadata-during-installation/2193
**Category:** Product Support
**Created:** [August 17, 2015, 5:25pm UTC](https://forum.mautic.org/t/no-metadata-during-installation/2193 "2015-08-17T17:25:53Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![ecce](https://avatars.discourse-cdn.com/v4/letter/e/82dd89/32.png) [@ecce](https://forum.mautic.org/u/ecce)
#### Post date: [August 17, 2015, 5:25pm UTC](https://forum.mautic.org/t/no-metadata-during-installation/2193/1 "2015-08-17T17:25:53Z")

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Hi, I am trying to install MAUTIC via FTP.  
  
I am in 1step of installation process and I am getting the following error: No metadata was found to create the database.  
  
Can anyone help? Thanks.

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### Author: ![ecce](https://avatars.discourse-cdn.com/v4/letter/e/82dd89/32.png) [@ecce](https://forum.mautic.org/u/ecce)
#### Post date: [August 17, 2015, 5:25pm UTC](https://forum.mautic.org/t/no-metadata-during-installation/2193/2 "2015-08-17T17:25:53Z")

</div>

Hi, I am trying to install MAUTIC via FTP.  
I am in 1step of installation process and I am getting the following error: No metadata was found to create the database.  
Can anyone help? Thanks.

---

<div class="post-metadata">

### Author: ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [February 2, 2020, 10:58pm UTC](https://forum.mautic.org/t/no-metadata-during-installation/2193/3 "2020-02-02T22:58:43Z")

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