# No plugins show up after clicking "Install/Upgrade Plugins" **URL:** \ **Category:** Product Support\ **Created:** [November 5, 2020, 7:46am UTC](https://forum.mautic.org/t/no-plugins-show-up-after-clicking-install-upgrade-plugins/16866 "2020-11-05T07:46:55Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![imog](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/imog/32/3813_2.png) [@imog](https://forum.mautic.org/u/imog)\ **Post date:** [November 5, 2020, 7:46am UTC](https://forum.mautic.org/t/no-plugins-show-up-after-clicking-install-upgrade-plugins/16866/1 "2020-11-05T07:46:55Z")
**Your software** My Mautic version is: 3.1.2 **Your problem** When i go to “Gear icon” -\> Plugins and click on “Install/Upgrade Plugins” nothing happens. As from the documentation i expected that other plugins will show up now. Is the way changed with the new version? Do i need to download them separately? ---
**Author:** ![devsrealm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/devsrealm/32/3669_2.png) [@devsrealm](https://forum.mautic.org/u/devsrealm)\ **Post date:** [November 5, 2020, 7:54am UTC](https://forum.mautic.org/t/no-plugins-show-up-after-clicking-install-upgrade-plugins/16866/2 "2020-11-05T07:54:18Z")
could u attach a screenshots? ---
**Author:** ![imog](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/imog/32/3813_2.png) [@imog](https://forum.mautic.org/u/imog)\ **Post date:** [November 5, 2020, 8:56am UTC](https://forum.mautic.org/t/no-plugins-show-up-after-clicking-install-upgrade-plugins/16866/3 "2020-11-05T08:56:16Z")
Yes, but there is nothing to see than the two default Plugins “OneSignal” and “Twilio”. In der /plugins folder of the docroot i see: -rw-r–r-- 1 www-data www-data 118 Oct 29 10:03 index.html drwxr-xr-x 17 www-data www-data 4096 Nov 4 16:42 MauticCitrixBundle drwxr-xr-x 12 www-data www-data 4096 Nov 4 16:42 MauticClearbitBundle drwxr-xr-x 9 www-data www-data 4096 Nov 4 16:42 MauticCloudStorageBundle drwxr-xr-x 15 www-data www-data 4096 Nov 4 16:42 MauticCrmBundle drwxr-xr-x 9 www-data www-data 4096 Nov 4 16:42 MauticEmailMarketingBundle drwxr-xr-x 16 www-data www-data 4096 Nov 4 16:42 MauticFocusBundle drwxr-xr-x 13 www-data www-data 4096 Nov 4 16:42 MauticFullContactBundle drwxr-xr-x 6 www-data www-data 4096 Nov 4 16:42 MauticGmailBundle drwxr-xr-x 7 www-data www-data 4096 Nov 4 16:42 MauticOutlookBundle drwxr-xr-x 17 www-data www-data 4096 Nov 4 16:42 MauticSocialBundle drwxr-xr-x 4 www-data www-data 4096 Nov 4 16:42 MauticZapierBundle But even that is too less, i guess. When i hit the “Install…” button on the plugin page, a very short progress bar is shown but nothing changes. Could this be due to some missing proxy configuration to access internet? ---
**Author:** ![imog](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/imog/32/3813_2.png) [@imog](https://forum.mautic.org/u/imog)\ **Post date:** [November 5, 2020, 10:59am UTC](https://forum.mautic.org/t/no-plugins-show-up-after-clicking-install-upgrade-plugins/16866/4 "2020-11-05T10:59:15Z")
I found out the it was a known problem. After changing the default db\_server\_version from “5.5” to: `'db_server_version' => '5.7',` the plugins loaded, or at least they are shown after hittin the “Install…” button. But when i click on an plugin i again wait forever and nothing happens. ---
**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\ **Post date:** [November 5, 2020, 11:04am UTC](https://forum.mautic.org/t/no-plugins-show-up-after-clicking-install-upgrade-plugins/16866/5 "2020-11-05T11:04:46Z")
> [@imog](#): > > i expected that other plugins will show up The only changes that would occur beyond the standard Mautic Plugins is based on manually loading a new plugin into your plugins directory and clicking the button to refresh your available plugins. Clicking that button does not give you a new assortment of plugins. Would be cool if it did. If this a fresh install or a copy of an existing install? ---
**Author:** ![imog](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/imog/32/3813_2.png) [@imog](https://forum.mautic.org/u/imog)\ **Post date:** [November 5, 2020, 1:42pm UTC](https://forum.mautic.org/t/no-plugins-show-up-after-clicking-install-upgrade-plugins/16866/6 "2020-11-05T13:42:08Z")
I’ve installed Mautic from source on a Debian machine. After i ran into other troubles i decided to restart installation. I think my mistake was to fetch the zip directly from the Github repo. In the second try i downloaded it via the webform on [mautic.org/download](http://mautic.org/download) It was also a bit confusion with the version numbers, but the one come from the download is 3.1.2 also. Now the system itself runs again and the db-version was already set correctly to “5.7” but still no plugins shown after clicking the “Install…” button.