# No points added after page visits (pixel tracking codes installed)
**URL:** https://forum.mautic.org/t/no-points-added-after-page-visits-pixel-tracking-codes-installed/2934
**Category:** Product Support
**Created:** [December 9, 2015, 6:02am UTC](https://forum.mautic.org/t/no-points-added-after-page-visits-pixel-tracking-codes-installed/2934 "2015-12-09T06:02:11Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@spacek14](https://forum.mautic.org/u/spacek14)
#### Post date: [December 9, 2015, 6:02am UTC](https://forum.mautic.org/t/no-points-added-after-page-visits-pixel-tracking-codes-installed/2934/1 "2015-12-09T06:02:11Z")
Hi there, please help.
Pixel tracking was installed in all pages of an external website. But points doesn’t add even though the pages are visited via clicking on the links from an email. Tried testing different pages yet the same problem persists. Thanks.
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### Author:  [@spacek14](https://forum.mautic.org/u/spacek14)
#### Post date: [December 9, 2015, 6:02am UTC](https://forum.mautic.org/t/no-points-added-after-page-visits-pixel-tracking-codes-installed/2934/2 "2015-12-09T06:02:11Z")
Hi there, please help.
Pixel tracking was installed in all pages of an external website. But points doesn’t add even though the pages are visited via clicking on the links from an email. Tried testing different pages yet the same problem persists. Thanks.
---
### Author:  [@spacek14](https://forum.mautic.org/u/spacek14)
#### Post date: [December 9, 2015, 7:11am UTC](https://forum.mautic.org/t/no-points-added-after-page-visits-pixel-tracking-codes-installed/2934/3 "2015-12-09T07:11:00Z")
Really urgent to get the campaigns to be setup properly, tested and start running, hence appreciate any help I can get. Thanks a million.
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### Author:  [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [December 9, 2015, 8:15am UTC](https://forum.mautic.org/t/no-points-added-after-page-visits-pixel-tracking-codes-installed/2934/4 "2015-12-09T08:15:24Z")
Take a look if the problem isn’t described here: [https://www.mautic.org/docs/pages/troubleshooting.html](https://www.mautic.org/docs/pages/troubleshooting.html)
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### Author:  [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [February 2, 2020, 10:56pm UTC](https://forum.mautic.org/t/no-points-added-after-page-visits-pixel-tracking-codes-installed/2934/5 "2020-02-02T22:56:42Z")