# no TAGS added on import

**URL:** https://forum.mautic.org/t/no-tags-added-on-import/5083
**Category:** Product Support
**Created:** [August 28, 2016, 9:18am UTC](https://forum.mautic.org/t/no-tags-added-on-import/5083 "2016-08-28T09:18:12Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![valerio](https://avatars.discourse-cdn.com/v4/letter/v/3be4f8/32.png) [@valerio](https://forum.mautic.org/u/valerio)
#### Post date: [August 28, 2016, 9:18am UTC](https://forum.mautic.org/t/no-tags-added-on-import/5083/1 "2016-08-28T09:18:12Z")

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Hi.  
  
I would like to start importing all my contacts into Mautic, but seems that those are added without any tag.  
  
When I import the CSV file I set the owner, the segment and add some tags.  
  
Everything runs ok except for the tags, that are not added to the contacts.  
  
  
  
Any idea on how to fix this?  
  
  
  
Thanks

- Valerio

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### Author: ![Salvofan](https://avatars.discourse-cdn.com/v4/letter/s/9fc29f/32.png) [@Salvofan](https://forum.mautic.org/u/Salvofan)
#### Post date: [September 4, 2016, 8:00pm UTC](https://forum.mautic.org/t/no-tags-added-on-import/5083/2 "2016-09-04T20:00:14Z")

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Hi guys,  
I actually have the exact same issue! When I import a file and set a tag, the tag is ignored. Actually the tag is even removed from a lead if the lead is already in mautic (same email address).

Serious problem basically if you have organized smart lists based on tags.

Any idea? I have the latest version on a LAMP server (webuzo installation).

Thanks in advance,  
Salvo.

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### Author: ![valerio](https://avatars.discourse-cdn.com/v4/letter/v/3be4f8/32.png) [@valerio](https://forum.mautic.org/u/valerio)
#### Post date: [August 28, 2016, 9:18am UTC](https://forum.mautic.org/t/no-tags-added-on-import/5083/3 "2016-08-28T09:18:12Z")

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Hi.  
I would like to start importing all my contacts into Mautic, but seems that those are added without any tag.  
When I import the CSV file I set the owner, the segment and add some tags.  
Everything runs ok except for the tags, that are not added to the contacts.

Any idea on how to fix this?

Thanks

- Valerio

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### Author: ![valerio](https://avatars.discourse-cdn.com/v4/letter/v/3be4f8/32.png) [@valerio](https://forum.mautic.org/u/valerio)
#### Post date: [September 3, 2016, 6:35am UTC](https://forum.mautic.org/t/no-tags-added-on-import/5083/4 "2016-09-03T06:35:29Z")

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Hello? Any help on this?

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### Author: ![marii92](https://avatars.discourse-cdn.com/v4/letter/m/58f4c7/32.png) [@marii92](https://forum.mautic.org/u/marii92)
#### Post date: [September 12, 2016, 3:51pm UTC](https://forum.mautic.org/t/no-tags-added-on-import/5083/5 "2016-09-12T15:51:38Z")

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It happened here too! I was updating a field in all my leads and the system deleted all their tags.

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### Author: ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)
#### Post date: [September 13, 2016, 12:54am UTC](https://forum.mautic.org/t/no-tags-added-on-import/5083/6 "2016-09-13T00:54:02Z")

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Wow, this happened to me today too. I searched github and no one posted it as an issue, so I did today.

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### Author: ![martinstrom](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/martinstrom/32/433_2.png) [@martinstrom](https://forum.mautic.org/u/martinstrom)
#### Post date: [September 5, 2016, 7:16pm UTC](https://forum.mautic.org/t/no-tags-added-on-import/5083/7 "2016-09-05T19:16:43Z")

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Same thing here when I imported some contacts.  
My tags was also removed on already existing contacts.

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### Author: ![rafalima](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rafalima/32/1777_2.png) [@rafalima](https://forum.mautic.org/u/rafalima)
#### Post date: [February 23, 2020, 9:51am UTC](https://forum.mautic.org/t/no-tags-added-on-import/5083/8 "2020-02-23T09:51:24Z")

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Hello,

I’ve wrote this script to update tags on contacts based on CSV file.

> **[rafaelp/mautic-tags-import](https://github.com/rafaelp/mautic-tags-import)**
>
> Ruby script to add tags to contacts on Mautic via CSV file - rafaelp/mautic-tags-import

I hope you enjoy!
