# No URL click tracking

**URL:** https://forum.mautic.org/t/no-url-click-tracking/15009
**Category:** Product Support
**Created:** [June 29, 2020, 8:47pm UTC](https://forum.mautic.org/t/no-url-click-tracking/15009 "2020-06-29T20:47:36Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![arls](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/arls/32/2802_2.png) [@arls](https://forum.mautic.org/u/arls)
#### Post date: [June 29, 2020, 8:47pm UTC](https://forum.mautic.org/t/no-url-click-tracking/15009/1 "2020-06-29T20:47:36Z")

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**Your software**  
My Mautic version is: 2.16.0  
My PHP version is: PHP Version 7.1.33

**Your problem**  
My problem is: in Segment emails URLs like [http://tiny.cc/6ftury](http://tiny.cc/6ftury) are not being tracked.

These errors are showing in the log:  
[2020-06-29 20:27:08] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\DependencyInjection\Exception\ServiceNotFoundException: “You have requested a non-existent service “swiftmailer.mailer.transport.smtp”.” at /var/www/html/vendor/symfony/dependency-injection/Container.php line 286 {“exception”:"[object] (Symfony\Component\DependencyInjection\Exception\ServiceNotFoundException(code: 0): You have requested a non-existent service “swiftmailer.mailer.transport.smtp”. at /var/www/html/vendor/symfony/dependency-injection/Container.php:286)"}   
[2020-06-29 20:27:28] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\DependencyInjection\Exception\ServiceNotFoundException: “You have requested a non-existent service “swiftmailer.mailer.transport.smtp”.” at /var/www/html/vendor/symfony/dependency-injection/Container.php line 286 {“exception”:"[object] (Symfony\Component\DependencyInjection\Exception\ServiceNotFoundException(code: 0): You have requested a non-existent service “swiftmailer.mailer.transport.smtp”. at /var/www/html/vendor/symfony/dependency-injection/Container.php:286)"}   
[2020-06-29 20:27:29] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\DependencyInjection\Exception\ServiceNotFoundException: “You have requested a non-existent service “swiftmailer.mailer.transport.smtp”.” at /var/www/html/vendor/symfony/dependency-injection/Container.php line 286 {“exception”:"[object] (Symfony\Component\DependencyInjection\Exception\ServiceNotFoundException(code: 0): You have requested a non-existent service “swiftmailer.mailer.transport.smtp”. at /var/www/html/vendor/symfony/dependency-injection/Container.php:286)"}   
[2020-06-29 20:27:50] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\DependencyInjection\Exception\ServiceNotFoundException: “You have requested a non-existent service “swiftmailer.mailer.transport.smtp”.” at /var/www/html/vendor/symfony/dependency-injection/Container.php line 286 {“exception”:"[object] (Symfony\Component\DependencyInjection\Exception\ServiceNotFoundException(code: 0): You have requested a non-existent service “swiftmailer.mailer.transport.smtp”. at /var/www/html/vendor/symfony/dependency-injection/Container.php:286)"}

Steps I have tried to fix the problem: read the forum, but no answer found on how am I supposed to troubleshoot this.

Any suggestion or help on how to make a trackable link would be highly appreciated.

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### Author: ![OmerGafny](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/omergafny/32/1759_2.png) [@OmerGafny](https://forum.mautic.org/u/OmerGafny)
#### Post date: [June 30, 2020, 3:23pm UTC](https://forum.mautic.org/t/no-url-click-tracking/15009/2 "2020-06-30T15:23:28Z")

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> [@arls](#):
>
> ServiceNotFoundException(code: 0): You have requested a non-existent service “swiftmailer.mailer.transport.smtp

looks like an issue with SNS maybe:  
[https://app.slack.com/client/T02GEN0Q6/C02GEN0SG/thread/C02GEN0SG-1590066165.350300](https://app.slack.com/client/T02GEN0Q6/C02GEN0SG/thread/C02GEN0SG-1590066165.350300)
