# Not able to delete an action associated with a form

**URL:** <https://forum.mautic.org/t/not-able-to-delete-an-action-associated-with-a-form/3396>\
**Category:** Product Support\
**Created:** [February 5, 2016, 4:56pm UTC](https://forum.mautic.org/t/not-able-to-delete-an-action-associated-with-a-form/3396 "2016-02-05T16:56:53Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![docucollab](https://avatars.discourse-cdn.com/v4/letter/d/c37758/32.png) [@docucollab](https://forum.mautic.org/u/docucollab)\
**Post date:** [February 5, 2016, 4:56pm UTC](https://forum.mautic.org/t/not-able-to-delete-an-action-associated-with-a-form/3396/1 "2016-02-05T16:56:53Z")

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Not able to delete an older action associated with a form. When I click the delete button, it marks it as RED but does not delete. Please note that I am on paid hosted account. Thank you.

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**Author:** ![docucollab](https://avatars.discourse-cdn.com/v4/letter/d/c37758/32.png) [@docucollab](https://forum.mautic.org/u/docucollab)\
**Post date:** [February 5, 2016, 4:56pm UTC](https://forum.mautic.org/t/not-able-to-delete-an-action-associated-with-a-form/3396/2 "2016-02-05T16:56:53Z")

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Not able to delete an older action associated with a form. When I click the delete button, it marks it as RED but does not delete. Please note that I am on paid hosted account. Thank you.

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**Author:** ![DavidNJohnson](https://avatars.discourse-cdn.com/v4/letter/d/b38774/32.png) [@DavidNJohnson](https://forum.mautic.org/u/DavidNJohnson)\
**Post date:** [February 5, 2016, 5:14pm UTC](https://forum.mautic.org/t/not-able-to-delete-an-action-associated-with-a-form/3396/3 "2016-02-05T17:14:20Z")

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I had the same issue after clicking apply and then coming back to the form. But, when I clicked the Save&Close button it removed the action. At least, for me it did.

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [February 8, 2016, 12:18pm UTC](https://forum.mautic.org/t/not-able-to-delete-an-action-associated-with-a-form/3396/4 "2016-02-08T12:18:07Z")

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Make sure you are running the latest Mautic. This issue was fixed in 1.2.4 I think.

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**Author:** ![mickmel](https://avatars.discourse-cdn.com/v4/letter/m/3d9bf3/32.png) [@mickmel](https://forum.mautic.org/u/mickmel)\
**Post date:** [February 14, 2016, 2:22am UTC](https://forum.mautic.org/t/not-able-to-delete-an-action-associated-with-a-form/3396/5 "2016-02-14T02:22:11Z")

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I’m having this same problem. Like “docucollab” above, I’m on the hosted version so I don’t believe there is anything I need to update. What’s my best move?

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [March 16, 2016, 7:17am UTC](https://forum.mautic.org/t/not-able-to-delete-an-action-associated-with-a-form/3396/6 "2016-03-16T07:17:27Z")

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Yes, it seems they use some older release. The issue will be fixed as soon as they manage to update your Mautic.

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**Author:** ![jeremy.weedman](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jeremy.weedman](https://forum.mautic.org/u/jeremy.weedman)\
**Post date:** [March 15, 2016, 9:11pm UTC](https://forum.mautic.org/t/not-able-to-delete-an-action-associated-with-a-form/3396/7 "2016-03-15T21:11:07Z")

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> [@8868:@escopecz](#):
>
> @jeremy.weedman what Mautic version do you use?

@escopecz: I use the cloud hosted version, and I can’t seem to find the “software version” anywhere visible.

I have sent a support request to find out, and also to see if they can upgrade my instance to the latest (1.2.4 ?) as they seemed to have fixed it in the latest release?

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**Author:** ![jeremy.weedman](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jeremy.weedman](https://forum.mautic.org/u/jeremy.weedman)\
**Post date:** [March 15, 2016, 1:08am UTC](https://forum.mautic.org/t/not-able-to-delete-an-action-associated-with-a-form/3396/8 "2016-03-15T01:08:08Z")

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Any more on this? I put in a support request and all of my actions were deleted, not just the ones I needed removed. Oh well, I just recreated them.

However, I’ve done it again and added an action I need removed, still no dice … no combination of “Save & Close” or “Apply” works. Very strange.

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [March 15, 2016, 8:32am UTC](https://forum.mautic.org/t/not-able-to-delete-an-action-associated-with-a-form/3396/9 "2016-03-15T08:32:03Z")

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@jeremy.weedman what Mautic version do you use?

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [February 15, 2016, 8:57am UTC](https://forum.mautic.org/t/not-able-to-delete-an-action-associated-with-a-form/3396/10 "2016-02-15T08:57:52Z")

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@mickmel please, ask this to the service you host your Mautic. They’ll have to prepare the upgrade for you.

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**Author:** ![mickmel](https://avatars.discourse-cdn.com/v4/letter/m/3d9bf3/32.png) [@mickmel](https://forum.mautic.org/u/mickmel)\
**Post date:** [February 15, 2016, 11:23am UTC](https://forum.mautic.org/t/not-able-to-delete-an-action-associated-with-a-form/3396/11 "2016-02-15T11:23:57Z")

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By hosted, I meant I’m on [Mautic.com](http://Mautic.com). Certainly they keep themselves updated, yes?

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [February 15, 2016, 11:26am UTC](https://forum.mautic.org/t/not-able-to-delete-an-action-associated-with-a-form/3396/12 "2016-02-15T11:26:33Z")

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I think they didn’t upgrade to 1.2.4 yet because it contains some bug, but you are asking the wrong people here. Ask their support directly.

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**Author:** ![mickmel](https://avatars.discourse-cdn.com/v4/letter/m/3d9bf3/32.png) [@mickmel](https://forum.mautic.org/u/mickmel)\
**Post date:** [February 15, 2016, 1:51pm UTC](https://forum.mautic.org/t/not-able-to-delete-an-action-associated-with-a-form/3396/13 "2016-02-15T13:51:23Z")

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Gotcha, didn’t realize it was separate support. Thanks for the answer. Great product!
