# Not receiving auto response emails

**URL:** <https://forum.mautic.org/t/not-receiving-auto-response-emails/10650>\
**Category:** Product Support\
**Created:** [July 20, 2018, 2:47am UTC](https://forum.mautic.org/t/not-receiving-auto-response-emails/10650 "2018-07-20T02:47:01Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![kirtik](https://avatars.discourse-cdn.com/v4/letter/k/c77e96/32.png) [@kirtik](https://forum.mautic.org/u/kirtik)\
**Post date:** [July 20, 2018, 2:47am UTC](https://forum.mautic.org/t/not-receiving-auto-response-emails/10650/1 "2018-07-20T02:47:01Z")

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Hello,

My cron jobs are working.I setup a form linked to a campaign which have been set to respond to those who opt in into my form.

I have tested several emails and I’m not getting the follow emails.

But when i select the contact individually and write an email, it gets delivered.

Please help. Its Urgent

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [October 17, 2019, 4:33pm UTC](https://forum.mautic.org/t/not-receiving-auto-response-emails/10650/2 "2019-10-17T16:33:27Z")

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