# Not tracking open BCC mail.

**URL:** <https://forum.mautic.org/t/not-tracking-open-bcc-mail/9385>\
**Category:** Product Support\
**Created:** [September 6, 2017, 6:28pm UTC](https://forum.mautic.org/t/not-tracking-open-bcc-mail/9385 "2017-09-06T18:28:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![antomal](https://avatars.discourse-cdn.com/v4/letter/a/b19c9b/32.png) [@antomal](https://forum.mautic.org/u/antomal)\
**Post date:** [September 6, 2017, 6:28pm UTC](https://forum.mautic.org/t/not-tracking-open-bcc-mail/9385/1 "2017-09-06T18:28:02Z")

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Hello.  
  
  
  
Is it possible to disable the tracking of opening letters sent to the BCC? Maybe something to edit in the code?  
  
  
  
I send copies of letters to the CRM (Pipedrive). When I open the letter - an my opening is tracked in Mautic.

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<div class="post-metadata">

**Author:** ![antomal](https://avatars.discourse-cdn.com/v4/letter/a/b19c9b/32.png) [@antomal](https://forum.mautic.org/u/antomal)\
**Post date:** [September 6, 2017, 6:28pm UTC](https://forum.mautic.org/t/not-tracking-open-bcc-mail/9385/2 "2017-09-06T18:28:02Z")

</div>

Hello.

Is it possible to disable the tracking of opening letters sent to the BCC? Maybe something to edit in the code?

I send copies of letters to the CRM (Pipedrive). When I open the letter - an my opening is tracked in Mautic.