# Nothing happens by clicking on generated links

**URL:** <https://forum.mautic.org/t/nothing-happens-by-clicking-on-generated-links/20810>\
**Category:** Product Support\
**Created:** [September 10, 2021, 7:45am UTC](https://forum.mautic.org/t/nothing-happens-by-clicking-on-generated-links/20810 "2021-09-10T07:45:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![media31](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/media31/32/679_2.png) [@media31](https://forum.mautic.org/u/media31)\
**Post date:** [September 10, 2021, 7:45am UTC](https://forum.mautic.org/t/nothing-happens-by-clicking-on-generated-links/20810/1 "2021-09-10T07:45:20Z")

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Hi,

in an email generated by mautic, with the placeholders {unsubscribe\_url} and {webview\_text}, both links are shown as links (blue and underlined and clickable) but aren’t working (e.g. nothing happens if you click them).

This is happening in an email that is automatically sent (not a testemail) throuh a campaingn/segmentemail.

What can be the cause of that?

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [September 12, 2021, 5:58am UTC](https://forum.mautic.org/t/nothing-happens-by-clicking-on-generated-links/20810/2 "2021-09-12T05:58:23Z")

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You need to clearify ‘nothing’.  
Does it lead anywhre or the link is not a link?  
Can you place the relevant part of the html here?