# Noting Saves on Mautic

**URL:** <https://forum.mautic.org/t/noting-saves-on-mautic/29647>\
**Category:** Product Support\
**Tags:** mautic-4\
**Created:** [October 13, 2023, 3:17pm UTC](https://forum.mautic.org/t/noting-saves-on-mautic/29647 "2023-10-13T15:17:02Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![iam\_migher](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/iam_migher/32/9146_2.png) [@iam\_migher](https://forum.mautic.org/u/iam_migher)\
**Post date:** [October 13, 2023, 3:17pm UTC](https://forum.mautic.org/t/noting-saves-on-mautic/29647/1 "2023-10-13T15:17:02Z")

</div>

**Your software**  
My Mautic version is: 4.10  
My PHP version is: PHP Version 8.0.30  
My Database type and version is: 10.3.39-MariaDB

**Your problem**  
My problem is: Noting Saves on Mautic  
[https://www.awesomescreenshot.com/video/21572716?key=8d5560f05df3abaf94b995f87a89111e](https://www.awesomescreenshot.com/video/21572716?key=8d5560f05df3abaf94b995f87a89111e)

These errors are showing in the log: there aren’t seems to be any Error in the Log

Steps I have tried to fix the problem:

Regenerated assets

Cleared Cache and Browser Cache

---

<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [October 13, 2023, 3:18pm UTC](https://forum.mautic.org/t/noting-saves-on-mautic/29647/2 "2023-10-13T15:18:18Z")

</div>

@joeyk this is the issue I mentioned!

---

<div class="post-metadata">

**Author:** ![iam\_migher](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/iam_migher/32/9146_2.png) [@iam\_migher](https://forum.mautic.org/u/iam_migher)\
**Post date:** [October 13, 2023, 3:23pm UTC](https://forum.mautic.org/t/noting-saves-on-mautic/29647/3 "2023-10-13T15:23:47Z")

</div>

@joeyk Ping me if you need access or any further clarity.

Thanks

---

<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [October 14, 2023, 6:44am UTC](https://forum.mautic.org/t/noting-saves-on-mautic/29647/4 "2023-10-14T06:44:07Z")

</div>

Hello,  
First I was thinking Mautic cannot assign the next available ID. But then you should get a 500 error rather. This behaviour is super weird.  
Is this docker? @mzagmajster what do you think?

---

<div class="post-metadata">

**Author:** ![mzagmajster](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mzagmajster/32/687_2.png) [@mzagmajster](https://forum.mautic.org/u/mzagmajster)\
**Post date:** [October 14, 2023, 7:05am UTC](https://forum.mautic.org/t/noting-saves-on-mautic/29647/5 "2023-10-14T07:05:04Z")

</div>

Hi @iam_migher ,

Hmm, that is interesting. It looks like something might be wrong on web server level (apache, nginx, etc.).

I would look into the request that is made to the server (network tab in browser). In addition to mautic log I would also look into web server logs (access and error).

I would also reset the permissions on the filesystem. Cache folder needs to be writable by the web server user.

Also can you test this in incognito mode?

thank you for the ping @joeyk

Regards, M.

---

<div class="post-metadata">

**Author:** ![tobsowo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tobsowo/32/3096_2.png) [@tobsowo](https://forum.mautic.org/u/tobsowo)\
**Post date:** [October 19, 2023, 3:17pm UTC](https://forum.mautic.org/t/noting-saves-on-mautic/29647/6 "2023-10-19T15:17:20Z")

</div>

Did you get this resolved?

---

<div class="post-metadata">

**Author:** ![plato39](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/plato39/32/2343_2.png) [@plato39](https://forum.mautic.org/u/plato39)\
**Post date:** [November 8, 2023, 4:45pm UTC](https://forum.mautic.org/t/noting-saves-on-mautic/29647/7 "2023-11-08T16:45:41Z")

</div>

Try disabling zlib.output\_compression in your PHP settings.
