# One campaign running successfully another not running

**URL:** <https://forum.mautic.org/t/one-campaign-running-successfully-another-not-running/15158>\
**Category:** Product Support\
**Created:** [July 10, 2020, 3:06pm UTC](https://forum.mautic.org/t/one-campaign-running-successfully-another-not-running/15158 "2020-07-10T15:06:46Z")\
**Posts on this page:** 1\
**Showing post:** 3

<div class="post-metadata">

**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [November 1, 2020, 3:10pm UTC](https://forum.mautic.org/t/one-campaign-running-successfully-another-not-running/15158/3 "2020-11-01T15:10:26Z")

</div>

after doing that if the problem persists: In ssh run php -v and verify your php version is correct.  
Also verify you have php-imap installed. For reference—\>

> [@Exception when attempting to process bounced email and monitored email box](https://forum.mautic.org/t/exception-when-attempting-to-process-bounced-email-and-monitored-email-box/13228/4):
>
> Run the command `rpm -qa | grep php` (CentOS) or `dpkg -l | grep php` (Ubuntu) and see if it is listed.
> 
> If not, try installing it through the package manager  
> `sudo apt install php-imap` (CentOS) or `sudo yum install php-imap` (Ubuntu)  
> then restart your web server and the PHP-FPM process (if using PHP-FPM).
> 
> **Apache:** `sudo systemctl restart httpd` (CentOS)  
> or `sudo systemctl restart apache2` (Ubuntu)  
> **Nginx:** `sudo systemctl restart nginx`  
> **PHP-FPM:** `sudo systemctl restart php-fpm`

---

_[View the full topic](https://forum.mautic.org/t/one-campaign-running-successfully-another-not-running/15158)._