# One event missing

**URL:** <https://forum.mautic.org/t/one-event-missing/3320>\
**Category:** General Discussion\
**Created:** [January 26, 2016, 5:02pm UTC](https://forum.mautic.org/t/one-event-missing/3320 "2016-01-26T17:02:51Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![jcolome](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jcolome](https://forum.mautic.org/u/jcolome)\
**Post date:** [January 26, 2016, 5:02pm UTC](https://forum.mautic.org/t/one-event-missing/3320/1 "2016-01-26T17:02:51Z")

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While building a campaign i keep getting this msg:  
  
  
  
At least one event is required. Use the Launch Campaign Builder button to add one.  
  
  
  
What could i be missing ? I’ve tried adding all the events.

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**Author:** ![jcolome](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jcolome](https://forum.mautic.org/u/jcolome)\
**Post date:** [January 26, 2016, 5:02pm UTC](https://forum.mautic.org/t/one-event-missing/3320/2 "2016-01-26T17:02:51Z")

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While building a campaign i keep getting this msg:

At least one event is required. Use the Launch Campaign Builder button to add one.

What could i be missing ? I’ve tried adding all the events.

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [January 27, 2016, 8:16am UTC](https://forum.mautic.org/t/one-event-missing/3320/3 "2016-01-27T08:16:53Z")

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Could you share a screen shot of your Campaign Builder?

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**Author:** ![jcolome](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jcolome](https://forum.mautic.org/u/jcolome)\
**Post date:** [January 28, 2016, 4:30pm UTC](https://forum.mautic.org/t/one-event-missing/3320/4 "2016-01-28T16:30:55Z")

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ok i will send a pic soon - thanks

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**Author:** ![ketnoi24](https://avatars.discourse-cdn.com/v4/letter/k/c77e96/32.png) [@ketnoi24](https://forum.mautic.org/u/ketnoi24)\
**Post date:** [February 7, 2016, 10:38am UTC](https://forum.mautic.org/t/one-event-missing/3320/5 "2016-02-07T10:38:46Z")

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![](http://prntscr.com/a037dr)

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**Author:** ![ketnoi24](https://avatars.discourse-cdn.com/v4/letter/k/c77e96/32.png) [@ketnoi24](https://forum.mautic.org/u/ketnoi24)\
**Post date:** [February 7, 2016, 10:39am UTC](https://forum.mautic.org/t/one-event-missing/3320/6 "2016-02-07T10:39:31Z")

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At least one event is required. Use the Launch Campaign Builder button to add one.  
I want help  
[http://prntscr.com/a037dr](http://prntscr.com/a037dr)  
 ![](http://prntscr.com/a037dr)

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [February 8, 2016, 9:56am UTC](https://forum.mautic.org/t/one-event-missing/3320/7 "2016-02-08T09:56:06Z")

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Open the Campaign Builder and add some events in it.

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**Author:** ![vln104](https://avatars.discourse-cdn.com/v4/letter/v/5f9b8f/32.png) [@vln104](https://forum.mautic.org/u/vln104)\
**Post date:** [February 15, 2016, 6:34pm UTC](https://forum.mautic.org/t/one-event-missing/3320/8 "2016-02-15T18:34:15Z")

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jcolome, are you hosting Mautic on your own server? If so have you setup the cron jobs?

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**Author:** ![jcolome](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jcolome](https://forum.mautic.org/u/jcolome)\
**Post date:** [February 15, 2016, 6:39pm UTC](https://forum.mautic.org/t/one-event-missing/3320/9 "2016-02-15T18:39:51Z")

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on own server - have no idea on how to use cron jobs. I know where to find it under Cpanel but that’s where I am lost.

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**Author:** ![vln104](https://avatars.discourse-cdn.com/v4/letter/v/5f9b8f/32.png) [@vln104](https://forum.mautic.org/u/vln104)\
**Post date:** [February 15, 2016, 6:49pm UTC](https://forum.mautic.org/t/one-event-missing/3320/10 "2016-02-15T18:49:13Z")

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our friend escopecz has created a service to automate the cronjobs - have a look at [https://cronfig.io](https://cronfig.io).

Otherwise you need to figure out how to setup the following cron jobs on your server. I cannot help you with setting up cronjobs through CPanel because I’ve never done it that way before.  
[https://www.mautic.org/docs/setup/cron\_jobs.html](https://www.mautic.org/docs/setup/cron_jobs.html)

The cron jobs once setup will actually trigger campaign actions and hopefully send emails.

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**Author:** ![jcolome](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jcolome](https://forum.mautic.org/u/jcolome)\
**Post date:** [February 16, 2016, 1:49pm UTC](https://forum.mautic.org/t/one-event-missing/3320/11 "2016-02-16T13:49:09Z")

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yes that works great - if i could only figure out how to get emails / signups quicker.

thanks for the share vin104

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**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [February 16, 2016, 3:52pm UTC](https://forum.mautic.org/t/one-event-missing/3320/12 "2016-02-16T15:52:28Z")

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Hola @jcolome the speed of the email depends of the CRON Job frequency in shared hosting some hosting company limit the cron job to run only 5, 10, 15 even 30 minutes.

In my case since im using shared hosting and the minum time i have to run cron job is 15 minutes i use a external cron job service.

here is the script that i use  
[https://www.mautic.org/community/index.php/830-script-to-run-mautic-symfony-commands-from-a-url?search=Script+to+run+Mautic+(Symfony)+commands+from+a+URL](https://www.mautic.org/community/index.php/830-script-to-run-mautic-symfony-commands-from-a-url?search=Script+to+run+Mautic+%28Symfony%29+commands+from+a+URL).

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<div class="post-metadata">

**Author:** ![jcolome](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jcolome](https://forum.mautic.org/u/jcolome)\
**Post date:** [February 16, 2016, 5:32pm UTC](https://forum.mautic.org/t/one-event-missing/3320/13 "2016-02-16T17:32:31Z")

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Gracias @ninjoan

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<div class="post-metadata">

**Author:** ![jcolome](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jcolome](https://forum.mautic.org/u/jcolome)\
**Post date:** [February 15, 2016, 4:52pm UTC](https://forum.mautic.org/t/one-event-missing/3320/14 "2016-02-15T16:52:03Z")

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Yes thanks - just a bit confusing on which events to add for a simple follow up email sequence.

Any chance I could see a simple email sequence for when someone fills out a form ?

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<div class="post-metadata">

**Author:** ![vln104](https://avatars.discourse-cdn.com/v4/letter/v/5f9b8f/32.png) [@vln104](https://forum.mautic.org/u/vln104)\
**Post date:** [February 15, 2016, 5:06pm UTC](https://forum.mautic.org/t/one-event-missing/3320/15 "2016-02-15T17:06:48Z")

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Hi,

I think the process for your campaign should be:

- Drag and drop a Campaign Form lead source. When a popup is displayed, select the form you want to use as source. Note that you have to have previously created this form.
- Drag a Send Email action. Again, in the popup box, select the email that you want to send when the lead submits the form selected above.
- Finally, click on the yellow semi circle on the Campaign Form lead source box and drag drop it to the semi circle on top of the Send email action.

It should look something like this

[http://prnt.sc/a3mp0n](http://prnt.sc/a3mp0n)

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<div class="post-metadata">

**Author:** ![jcolome](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jcolome](https://forum.mautic.org/u/jcolome)\
**Post date:** [February 15, 2016, 5:49pm UTC](https://forum.mautic.org/t/one-event-missing/3320/16 "2016-02-15T17:49:15Z")

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Yes - done that and still no auto response from Mautic.

User is added in dashboard.
