# One IP Address creates multiple contact
**URL:** https://forum.mautic.org/t/one-ip-address-creates-multiple-contact/8762
**Category:** Product Support
**Created:** [June 18, 2017, 3:44pm UTC](https://forum.mautic.org/t/one-ip-address-creates-multiple-contact/8762 "2017-06-18T15:44:41Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@danwaterloo](https://forum.mautic.org/u/danwaterloo)
#### Post date: [June 18, 2017, 3:44pm UTC](https://forum.mautic.org/t/one-ip-address-creates-multiple-contact/8762/1 "2017-06-18T15:44:41Z")
Hi, I am seeing one person browsing pages on my website, and it’s coming from one IP Address, and each page they look at creates a new anonymous contact. So if someone looked at 4 pages, it would create 4 contacts, time stamped seconds apart, all from the same ip address. I know that in this case, this is one person…
I haven’t found a way to merge these four contacts into one? Shouldn’t Mautic be doing this automatically?
Any suggestions on why this might be happening?
Here’s an example of what it looks like in the contacts page:
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### Author:  [@danwaterloo](https://forum.mautic.org/u/danwaterloo)
#### Post date: [June 18, 2017, 3:44pm UTC](https://forum.mautic.org/t/one-ip-address-creates-multiple-contact/8762/2 "2017-06-18T15:44:41Z")
Hi, I am seeing one person browsing pages on my website, and it’s coming from one IP Address, and each page they look at creates a new anonymous contact. So if someone looked at 4 pages, it would create 4 contacts, time stamped seconds apart, all from the same ip address. I know that in this case, this is one person…
I haven’t found a way to merge these four contacts into one? Shouldn’t Mautic be doing this automatically?
Any suggestions on why this might be happening?
Here’s an example of what it looks like in the contacts page:
---
### Author:  [@ninjoan](https://forum.mautic.org/u/ninjoan)
#### Post date: [June 18, 2017, 7:09pm UTC](https://forum.mautic.org/t/one-ip-address-creates-multiple-contact/8762/3 "2017-06-18T19:09:21Z")
there is an option in Configurations \> Landing Page Settings \> Track visitors by IP
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### Author:  [@danwaterloo](https://forum.mautic.org/u/danwaterloo)
#### Post date: [June 19, 2017, 12:23pm UTC](https://forum.mautic.org/t/one-ip-address-creates-multiple-contact/8762/4 "2017-06-19T12:23:36Z")
Thanks, I’ll give it a try.
Will this work on a regular web page (not a landing page)?
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### Author:  [@ninjoan](https://forum.mautic.org/u/ninjoan)
#### Post date: [June 19, 2017, 3:13pm UTC](https://forum.mautic.org/t/one-ip-address-creates-multiple-contact/8762/5 "2017-06-19T15:13:10Z")
Yes
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### Author:  [@itvietnam](https://forum.mautic.org/u/itvietnam)
#### Post date: [June 20, 2017, 4:21am UTC](https://forum.mautic.org/t/one-ip-address-creates-multiple-contact/8762/6 "2017-06-20T04:21:11Z")
This is normal behaviours, because these IP maybe belong to different people. For instance, a company is using share internet have the same public IP for all staff.
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### Author:  [@dirk\_s](https://forum.mautic.org/u/dirk_s)
#### Post date: [October 22, 2017, 2:59pm UTC](https://forum.mautic.org/t/one-ip-address-creates-multiple-contact/8762/7 "2017-10-22T14:59:31Z")
It could also be, that a user doesn’t accept cookies, correct?
Would “device fingerprint option” help in this case?