# Open Email Track gif not working on gmail

**URL:** https://forum.mautic.org/t/open-email-track-gif-not-working-on-gmail/9081
**Category:** Development
**Created:** [July 27, 2017, 1:22pm UTC](https://forum.mautic.org/t/open-email-track-gif-not-working-on-gmail/9081 "2017-07-27T13:22:03Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Dipesh\_Dhawan](https://avatars.discourse-cdn.com/v4/letter/d/c77e96/32.png) [@Dipesh\_Dhawan](https://forum.mautic.org/u/Dipesh_Dhawan)
#### Post date: [July 27, 2017, 1:22pm UTC](https://forum.mautic.org/t/open-email-track-gif-not-working-on-gmail/9081/1 "2017-07-27T13:22:03Z")

</div>

Mautic is showing 404 error [https://ci6.googleusercontent.com/proxy/OwK2UFwzBnsppljFfp7xdFpzCfic2UQ-tFhewBmdAfw9uF0f0wwGyeH-Yf7wm1LA3IzAN4aHcTZIectuVE6l88HiWeUBXaYA2HxrDNFI8LI=s0-d-e1-ft#http://mautic/email/5979adeee3680.gif](https://ci6.googleusercontent.com/proxy/OwK2UFwzBnsppljFfp7xdFpzCfic2UQ-tFhewBmdAfw9uF0f0wwGyeH-Yf7wm1LA3IzAN4aHcTZIectuVE6l88HiWeUBXaYA2HxrDNFI8LI=s0-d-e1-ft#http://mautic/email/5979adeee3680.gif).  
  
When loading image in Network .  
  
  
  
and the other one in mautic log is  
  
mautic.WARNING: PHP Warning - PDOStatement::execute(): Error reading result set’s header - in file /var/www/html/mautic/vendor/doctrine/dbal/lib/$l/lib/Doctrine/DBAL/Driver/PDOStatement.php - at line 91

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<div class="post-metadata">

### Author: ![Dipesh\_Dhawan](https://avatars.discourse-cdn.com/v4/letter/d/c77e96/32.png) [@Dipesh\_Dhawan](https://forum.mautic.org/u/Dipesh_Dhawan)
#### Post date: [July 27, 2017, 1:22pm UTC](https://forum.mautic.org/t/open-email-track-gif-not-working-on-gmail/9081/2 "2017-07-27T13:22:03Z")

</div>

Mautic is showing 404 error [https://ci6.googleusercontent.com/proxy/OwK2UFwzBnsppljFfp7xdFpzCfic2UQ-tFhewBmdAfw9uF0f0wwGyeH-Yf7wm1LA3IzAN4aHcTZIectuVE6l88HiWeUBXaYA2HxrDNFI8LI=s0-d-e1-ft#http://mautic/email/5979adeee3680.gif](https://ci6.googleusercontent.com/proxy/OwK2UFwzBnsppljFfp7xdFpzCfic2UQ-tFhewBmdAfw9uF0f0wwGyeH-Yf7wm1LA3IzAN4aHcTZIectuVE6l88HiWeUBXaYA2HxrDNFI8LI=s0-d-e1-ft#http://mautic/email/5979adeee3680.gif).  
When loading image in Network .

and the other one in mautic log is  
mautic.WARNING: PHP Warning - PDOStatement::execute(): Error reading result set’s header - in file /var/www/html/mautic/vendor/doctrine/dbal/lib/$l/lib/Doctrine/DBAL/Driver/PDOStatement.php - at line 91