# Open email under Decisions tab is not getting updated for a capaign
**URL:** https://forum.mautic.org/t/open-email-under-decisions-tab-is-not-getting-updated-for-a-capaign/2321
**Category:** Product Support
**Created:** [September 11, 2015, 11:20am UTC](https://forum.mautic.org/t/open-email-under-decisions-tab-is-not-getting-updated-for-a-capaign/2321 "2015-09-11T11:20:47Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@raghav](https://forum.mautic.org/u/raghav)
#### Post date: [September 11, 2015, 11:20am UTC](https://forum.mautic.org/t/open-email-under-decisions-tab-is-not-getting-updated-for-a-capaign/2321/1 "2015-09-11T11:20:47Z")
Steps:
1. created lead , list , email and campaign
2. After running campaign
3. tried to check campaign status
Actual:
It shows correctly in Details graphical section, where as Open email is not updated , always it showing as 0% though it send some emails. Whereas in actions tab it has correct data.
Could you please check and help us on this?
---
### Author:  [@raghav](https://forum.mautic.org/u/raghav)
#### Post date: [September 11, 2015, 11:20am UTC](https://forum.mautic.org/t/open-email-under-decisions-tab-is-not-getting-updated-for-a-capaign/2321/2 "2015-09-11T11:20:47Z")
Steps:
1. created lead , list , email and campaign
2. After running campaign
3. tried to check campaign status
Actual:
It shows correctly in Details graphical section, where as Open email is not updated , always it showing as 0% though it send some emails. Whereas in actions tab it has correct data.
Could you please check and help us on this?
---
### Author:  [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [February 2, 2020, 10:58pm UTC](https://forum.mautic.org/t/open-email-under-decisions-tab-is-not-getting-updated-for-a-capaign/2321/3 "2020-02-02T22:58:34Z")