# Open Emails and Adjust Contact Points are not working on Mautic Version 2.9.0

**URL:** <https://forum.mautic.org/t/open-emails-and-adjust-contact-points-are-not-working-on-mautic-version-2-9-0/9085>\
**Category:** General Discussion\
**Created:** [July 27, 2017, 4:04pm UTC](https://forum.mautic.org/t/open-emails-and-adjust-contact-points-are-not-working-on-mautic-version-2-9-0/9085 "2017-07-27T16:04:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Dipesh\_Dhawan](https://avatars.discourse-cdn.com/v4/letter/d/c77e96/32.png) [@Dipesh\_Dhawan](https://forum.mautic.org/u/Dipesh_Dhawan)\
**Post date:** [July 27, 2017, 4:04pm UTC](https://forum.mautic.org/t/open-emails-and-adjust-contact-points-are-not-working-on-mautic-version-2-9-0/9085/1 "2017-07-27T16:04:20Z")

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Open Email is not working on Mautic.  
  
Adjust Contact points are not working.  
  
Contacts Time Line Chart showing 0 point either the contact has more than 0 points showing in contact profile list.

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<div class="post-metadata">

**Author:** ![Dipesh\_Dhawan](https://avatars.discourse-cdn.com/v4/letter/d/c77e96/32.png) [@Dipesh\_Dhawan](https://forum.mautic.org/u/Dipesh_Dhawan)\
**Post date:** [July 27, 2017, 4:04pm UTC](https://forum.mautic.org/t/open-emails-and-adjust-contact-points-are-not-working-on-mautic-version-2-9-0/9085/2 "2017-07-27T16:04:20Z")

</div>

Open Email is not working on Mautic.  
Adjust Contact points are not working.  
Contacts Time Line Chart showing 0 point either the contact has more than 0 points showing in contact profile list.