# open questions
**URL:** https://forum.mautic.org/t/open-questions/4119
**Category:** Product Support
**Created:** [July 1, 2016, 7:51am UTC](https://forum.mautic.org/t/open-questions/4119 "2016-07-01T07:51:47Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@klausv1304](https://forum.mautic.org/u/klausv1304)
#### Post date: [July 1, 2016, 7:51am UTC](https://forum.mautic.org/t/open-questions/4119/1 "2016-07-01T07:51:47Z")
Hello everybody,
I try again to get some answers to my questions herre. I`m used to the fact that I`ll get no answers but I try:
- My calendar in mautic worked, then I have to install new and since then its empty. Is there a setup procedure?
- I have a lot of visitors, but I can only see the provider, not he user. Can I automatically remove them from my lists?
- The update on 1.4.0 or 1.4.1 stucka everytime, when the files are sorted. After this, I get an error 500 and I have to install again. Has anybody got an idea to avoid this or a list of actions to update manually?
Would be great, if somone can help me to solve these things. It woul raise my love for mautic higher…
Klaus
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### Author:  [@klausv1304](https://forum.mautic.org/u/klausv1304)
#### Post date: [July 1, 2016, 7:51am UTC](https://forum.mautic.org/t/open-questions/4119/2 "2016-07-01T07:51:47Z")
Hello everybody,
I try again to get some answers to my questions herre. I`m used to the fact that I`ll get no answers but I try:
- My calendar in mautic worked, then I have to install new and since then its empty. Is there a setup procedure?
- I have a lot of visitors, but I can only see the provider, not he user. Can I automatically remove them from my lists?
- The update on 1.4.0 or 1.4.1 stucka everytime, when the files are sorted. After this, I get an error 500 and I have to install again. Has anybody got an idea to avoid this or a list of actions to update manually?
Would be great, if somone can help me to solve these things. It woul raise my love for mautic higher…
Klaus