# Opting out of mails
**URL:** https://forum.mautic.org/t/opting-out-of-mails/1906
**Category:** Product Support
**Created:** [June 2, 2015, 7:24pm UTC](https://forum.mautic.org/t/opting-out-of-mails/1906 "2015-06-02T19:24:41Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@wbuist](https://forum.mautic.org/u/wbuist)
#### Post date: [June 2, 2015, 7:24pm UTC](https://forum.mautic.org/t/opting-out-of-mails/1906/1 "2015-06-02T19:24:41Z")
When a recipient clicks an unsubscribe link what happens to their record?
Is there a way to manually opt someone out from the back end?
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### Author:  [@wbuist](https://forum.mautic.org/u/wbuist)
#### Post date: [June 2, 2015, 7:24pm UTC](https://forum.mautic.org/t/opting-out-of-mails/1906/2 "2015-06-02T19:24:41Z")
When a recipient clicks an unsubscribe link what happens to their record?
Is there a way to manually opt someone out from the back end?
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### Author:  [@chad.windnagle](https://forum.mautic.org/u/chad.windnagle)
#### Post date: [June 3, 2015, 1:41pm UTC](https://forum.mautic.org/t/opting-out-of-mails/1906/3 "2015-06-03T13:41:36Z")
If they unsubscribe then we set the lead to our do-not-contact list. We won’t email them again after that happens unless they manually resubscribe.
Currently we don’t opt out manually, but I’m betting that would be a good feature!
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### Author:  [@wbuist](https://forum.mautic.org/u/wbuist)
#### Post date: [June 3, 2015, 2:00pm UTC](https://forum.mautic.org/t/opting-out-of-mails/1906/4 "2015-06-03T14:00:49Z")
Thanks Chad.
Manual opt out would be useful yes…
Can I clarify how I can see who is on the do-not-contact list and where that is in a self hosted installation?
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### Author:  [@yalcin](https://forum.mautic.org/u/yalcin)
#### Post date: [March 10, 2016, 5:22am UTC](https://forum.mautic.org/t/opting-out-of-mails/1906/5 "2016-03-10T05:22:14Z")
It’s important to be able to revert the opt-out, since recipient may later change her mind.
I know about /email/resubscribe/emailhash URL trick, however the challenge is to obtain the emailhash in the first place.
Some ideas:
- Allow editing the do-not-contact list
- Initiate mautic to send email to lead with “click to re-optin” message/url.
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### Author:  [@mtc8sr](https://forum.mautic.org/u/mtc8sr)
#### Post date: [March 5, 2016, 5:50pm UTC](https://forum.mautic.org/t/opting-out-of-mails/1906/6 "2016-03-05T17:50:55Z")
un/subscribe by sending an email would be a good feature…similar to mailman/aweber/getresponse
…yes, even today it is good if one can control lists by email commands
😉
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### Author:  [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [February 2, 2020, 10:59pm UTC](https://forum.mautic.org/t/opting-out-of-mails/1906/7 "2020-02-02T22:59:48Z")