# Owner signature not going

**URL:** <https://forum.mautic.org/t/owner-signature-not-going/24923>\
**Category:** Product Support\
**Created:** [July 29, 2022, 4:29pm UTC](https://forum.mautic.org/t/owner-signature-not-going/24923 "2022-07-29T16:29:55Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![manas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/manas/32/6285_2.png) [@manas](https://forum.mautic.org/u/manas)\
**Post date:** [July 29, 2022, 4:29pm UTC](https://forum.mautic.org/t/owner-signature-not-going/24923/1 "2022-07-29T16:29:55Z")

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When I am sending a campaign I want the signature to be of the owner but signature when I am adding is going of the default account even though I have set send email from owner as enabled  
Can someone please help me how to resolve this issue

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [July 30, 2022, 6:19am UTC](https://forum.mautic.org/t/owner-signature-not-going/24923/2 "2022-07-30T06:19:40Z")

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Hello,  
Is this a test email or live send?

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**Author:** ![manas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/manas/32/6285_2.png) [@manas](https://forum.mautic.org/u/manas)\
**Post date:** [July 30, 2022, 6:31am UTC](https://forum.mautic.org/t/owner-signature-not-going/24923/3 "2022-07-30T06:31:03Z")

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Its a live send and not test email

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [July 30, 2022, 6:41am UTC](https://forum.mautic.org/t/owner-signature-not-going/24923/4 "2022-07-30T06:41:45Z")

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Hi,  
Can you share the Mautic version?  
Also just to be clear: you are using the {ownerfield=signature} token, right?  
(See token list: [https://docs.mautic.org/en/setup/variables](https://docs.mautic.org/en/setup/variables))  
Are the other values from owner correct (email, name)?  
Regards:  
Joey

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<div class="post-metadata">

**Author:** ![manas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/manas/32/6285_2.png) [@manas](https://forum.mautic.org/u/manas)\
**Post date:** [July 30, 2022, 6:45am UTC](https://forum.mautic.org/t/owner-signature-not-going/24923/5 "2022-07-30T06:45:02Z")

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yes I am using v4.4.0.  
right now have updated to {ownerfield=signature} before it was just {signature}  
only

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [August 1, 2022, 6:15pm UTC](https://forum.mautic.org/t/owner-signature-not-going/24923/6 "2022-08-01T18:15:16Z")

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Okay.  
Does it work?

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**Author:** ![manas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/manas/32/6285_2.png) [@manas](https://forum.mautic.org/u/manas)\
**Post date:** [August 1, 2022, 6:35pm UTC](https://forum.mautic.org/t/owner-signature-not-going/24923/7 "2022-08-01T18:35:49Z")

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will let you know tomorrow since next set of email will be going tomorrow