# Page hits before contact form submission

**URL:** <https://forum.mautic.org/t/page-hits-before-contact-form-submission/17941>\
**Category:** Product Support\
**Created:** [January 27, 2021, 12:51pm UTC](https://forum.mautic.org/t/page-hits-before-contact-form-submission/17941 "2021-01-27T12:51:23Z")\
**Posts on this page:** 3\
**Page:** 2

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**Author:** ![abracadabra.photogra](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/abracadabra.photogra/32/505_2.png) [@abracadabra.photogra](https://forum.mautic.org/u/abracadabra.photogra)\
**Post date:** [January 29, 2021, 1:15pm UTC](https://forum.mautic.org/t/page-hits-before-contact-form-submission/17941/21 "2021-01-29T13:15:34Z")

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For me actually I’m on a different domain respect to the website…I will make a test tracking if the mautic cookie is set after the first visit.

And I’m moving mautic on the same subdomain, so I can exclude this

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**Author:** ![sfahrenkrog1](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/sfahrenkrog1/32/4583_2.png) [@sfahrenkrog1](https://forum.mautic.org/u/sfahrenkrog1)\
**Post date:** [January 29, 2021, 9:00pm UTC](https://forum.mautic.org/t/page-hits-before-contact-form-submission/17941/22 "2021-01-29T21:00:15Z")

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I think mautic will not merge based on the device id.

But I’m a little bit confused:  
In your flow chart you said you set the email address via the tracking pixel to contact 1?  
Why is one lead anonymous? They should both have an email address?

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<div class="post-metadata">

**Author:** ![abracadabra.photogra](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/abracadabra.photogra/32/505_2.png) [@abracadabra.photogra](https://forum.mautic.org/u/abracadabra.photogra)\
**Post date:** [February 12, 2021, 1:37pm UTC](https://forum.mautic.org/t/page-hits-before-contact-form-submission/17941/23 "2021-02-12T13:37:38Z")

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Hi guys,  
I installed Mautic 3 in my same domain and checked track IP in the system configuration.  
Now I can track the contact history also before he submits a contact form.

I don’t know if the problem was a different domain or Mautic version ( I still use 2.X in the other domain), but the issue seems resolved

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