# Performing Action #2 in a Campaign

**URL:** <https://forum.mautic.org/t/performing-action-2-in-a-campaign/6549>\
**Category:** Product Support\
**Created:** [November 15, 2016, 2:16pm UTC](https://forum.mautic.org/t/performing-action-2-in-a-campaign/6549 "2016-11-15T14:16:48Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Nizzlay](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@Nizzlay](https://forum.mautic.org/u/Nizzlay)\
**Post date:** [November 15, 2016, 2:16pm UTC](https://forum.mautic.org/t/performing-action-2-in-a-campaign/6549/1 "2016-11-15T14:16:48Z")

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Yesterday I made a new campaign, and got it to send the first email to about 3800 people.  
  
Today I wanted to expand upon that campaign, so I added another email to be sent 1 day later.  
  
  
  
Yet that 2nd email doesn’t seem to get sent.  
  
  
  
At first I figured that maybe it hasn’t been 24 hours yet, and thus the 2nd wouldn’t get sent yet. But by now 24 hours have passed since sending the first email.  
  
  
  
How can I get the campaign to send the 2nd email?

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**Author:** ![Nizzlay](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@Nizzlay](https://forum.mautic.org/u/Nizzlay)\
**Post date:** [November 15, 2016, 2:16pm UTC](https://forum.mautic.org/t/performing-action-2-in-a-campaign/6549/2 "2016-11-15T14:16:48Z")

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Yesterday I made a new campaign, and got it to send the first email to about 3800 people.  
Today I wanted to expand upon that campaign, so I added another email to be sent 1 day later.

Yet that 2nd email doesn’t seem to get sent.

At first I figured that maybe it hasn’t been 24 hours yet, and thus the 2nd wouldn’t get sent yet. But by now 24 hours have passed since sending the first email.

How can I get the campaign to send the 2nd email?

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<div class="post-metadata">

**Author:** ![Nizzlay](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@Nizzlay](https://forum.mautic.org/u/Nizzlay)\
**Post date:** [November 15, 2016, 2:19pm UTC](https://forum.mautic.org/t/performing-action-2-in-a-campaign/6549/3 "2016-11-15T14:19:01Z")

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It seems the problem isn’t with the cron jobs, those are running fine.

When I manually run the command: `php app/console mautic:campaigns:trigger`  
It says:

[code]  
Triggering events for campaign 18  
Triggering first level events  
0 total events(s) to be processed in batches of 100  
0 event(s) executed

Triggering scheduled events  
0 total events(s) to be processed in batches of 100  
0 event(s) executed

Triggering ‘non-action’ events  
0 event(s) executed[/code]

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**Author:** ![swip](https://avatars.discourse-cdn.com/v4/letter/s/f475e1/32.png) [@swip](https://forum.mautic.org/u/swip)\
**Post date:** [November 15, 2016, 3:03pm UTC](https://forum.mautic.org/t/performing-action-2-in-a-campaign/6549/4 "2016-11-15T15:03:37Z")

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Under Configuration, do you have the “Do not contact more than 2 times every week” (duration may vary upon your setup) option enabled?

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<div class="post-metadata">

**Author:** ![Nizzlay](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@Nizzlay](https://forum.mautic.org/u/Nizzlay)\
**Post date:** [November 15, 2016, 3:05pm UTC](https://forum.mautic.org/t/performing-action-2-in-a-campaign/6549/5 "2016-11-15T15:05:41Z")

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This option?  
 ![](https://s14.postimg.org/5lnh6cvap/Screenshot_2016_11_15_16_04_54.png)

Left blank.

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<div class="post-metadata">

**Author:** ![Nizzlay](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@Nizzlay](https://forum.mautic.org/u/Nizzlay)\
**Post date:** [November 15, 2016, 3:07pm UTC](https://forum.mautic.org/t/performing-action-2-in-a-campaign/6549/6 "2016-11-15T15:07:22Z")

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Set it to 5 a day, just to make sure that leaving it blank isn’t the problem.

Still nothing is happening.

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<div class="post-metadata">

**Author:** ![Nizzlay](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@Nizzlay](https://forum.mautic.org/u/Nizzlay)\
**Post date:** [November 15, 2016, 3:27pm UTC](https://forum.mautic.org/t/performing-action-2-in-a-campaign/6549/7 "2016-11-15T15:27:09Z")

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This is the campaign:  
 ![](https://s18.postimg.org/g4r8b3ka1/Screenshot_2016_11_15_16_13_08.png)

Fairly simple I guess. Made it yesterday with only #1. Today I added #2.

Also I do know that the “wait” functionality works, since I also have this campaign which works fine:  
 ![](https://s15.postimg.org/thnw6jtx7/Screenshot_2016_11_15_16_18_59.png)

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<div class="post-metadata">

**Author:** ![Nizzlay](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@Nizzlay](https://forum.mautic.org/u/Nizzlay)\
**Post date:** [November 15, 2016, 3:42pm UTC](https://forum.mautic.org/t/performing-action-2-in-a-campaign/6549/8 "2016-11-15T15:42:15Z")

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The email is published: [https://mautic.strategischlui.nl/email/preview/30](https://mautic.strategischlui.nl/email/preview/30) so that’s good.  
Also I can send the example to myself no problem, so that work’s too.

And other campaigns have triggered and sent emails today.

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**Author:** ![Carlos\_BR](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carlos_br/32/1228_2.png) [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\
**Post date:** [November 15, 2016, 8:53pm UTC](https://forum.mautic.org/t/performing-action-2-in-a-campaign/6549/9 "2016-11-15T20:53:10Z")

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@Nizzlay good evening …  
Can you tell me one thing, please?  
Do you use any custom form for those people who leave your list?

So now your campaigns are going normally, or not yet?

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**Author:** ![Nizzlay](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@Nizzlay](https://forum.mautic.org/u/Nizzlay)\
**Post date:** [November 15, 2016, 9:03pm UTC](https://forum.mautic.org/t/performing-action-2-in-a-campaign/6549/10 "2016-11-15T21:03:23Z")

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I don’t use any forms for people who leave my list. Just the simple default unsubscribe link.

And no the 2nd email still hasn’t triggered for the 3800 people who already were in the campaign.

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**Author:** ![Carlos\_BR](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carlos_br/32/1228_2.png) [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\
**Post date:** [November 15, 2016, 9:08pm UTC](https://forum.mautic.org/t/performing-action-2-in-a-campaign/6549/11 "2016-11-15T21:08:37Z")

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Was the installation done by yourself?  
Here in my do not have this error … goes everything correctly …
