# Permanent Lists **URL:** \ **Category:** Product Support\ **Created:** [February 15, 2015, 11:44pm UTC](https://forum.mautic.org/t/permanent-lists/1551 "2015-02-15T23:44:17Z")\ **Posts on this page:** 3\ **Page:** 2
**Author:** ![gmillard](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gmillard/32/5_2.png) [@gmillard](https://forum.mautic.org/u/gmillard)\ **Post date:** [March 7, 2015, 8:51pm UTC](https://forum.mautic.org/t/permanent-lists/1551/21 "2015-03-07T20:51:23Z")
Hi Anthony, Were you applying the files from the PR or using the official release (RC3)? Comparing some files using the FTP credentials you gave me before, it does not match the RC3 package. So either files were not uploaded completely or incomplete source has been been applied. If you have cPanel, download the package for RC4 from this site, then use cPanel’s File Manager to upload and extract the files over the existing. Then using SSH, run the commands listed above ```auto $ cd /your/mautic/folder $ php app/console cache:clear --env=prod $ php app/console doctrine:migrations:migrate --env=prod ``` Thanks! Alan ---
**Author:** ![solacetech](https://avatars.discourse-cdn.com/v4/letter/s/5f9b8f/32.png) [@solacetech](https://forum.mautic.org/u/solacetech)\ **Post date:** [March 7, 2015, 8:58pm UTC](https://forum.mautic.org/t/permanent-lists/1551/22 "2015-03-07T20:58:00Z")
Sorry i forgot to say that in a desperate attempt to right the ship i recopied using the beta files that did work. Of course that didn:t work either becuase the database already migrated… Will tackle this again later. ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [February 2, 2020, 11:00pm UTC](https://forum.mautic.org/t/permanent-lists/1551/23 "2020-02-02T23:00:42Z")
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