# Personalization of SMS or push notifications

**URL:** <https://forum.mautic.org/t/personalization-of-sms-or-push-notifications/18729>\
**Category:** 3rd Party Addons\
**Created:** [March 26, 2021, 2:18pm UTC](https://forum.mautic.org/t/personalization-of-sms-or-push-notifications/18729 "2021-03-26T14:18:26Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jmakar](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jmakar/32/2247_2.png) [@jmakar](https://forum.mautic.org/u/jmakar)\
**Post date:** [March 26, 2021, 2:18pm UTC](https://forum.mautic.org/t/personalization-of-sms-or-push-notifications/18729/1 "2021-03-26T14:18:26Z")

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With emails in Mautic you can personalize them via curly brace syntax when composing the email. Which will allow your email to be tailored slightly per person.

With SMS and push notifications that doesn’t appear to be supported out of the box with the Twilio and OneSignal plugins. Is this correct or is there a way to personalize that I’m unaware of?

Thank you for any input.

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [March 27, 2021, 11:32am UTC](https://forum.mautic.org/t/personalization-of-sms-or-push-notifications/18729/2 "2021-03-27T11:32:03Z")

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Well as of 3.1 SMS personalization (first name) was working.

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**Author:** ![jmakar](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jmakar/32/2247_2.png) [@jmakar](https://forum.mautic.org/u/jmakar)\
**Post date:** [March 30, 2021, 1:50pm UTC](https://forum.mautic.org/t/personalization-of-sms-or-push-notifications/18729/3 "2021-03-30T13:50:07Z")

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Thanks @joeyk!

For the benefit of any future forum searchers:  
I’ve been looking through the latest code. From the looks of it there is probably complete personalization (ie, tokenization) support for SMS. The SmsModel class dispatches a SmsEvents::TOKEN\_REPLACEMENT event, which is picked up by SmsSubscriber::onTokenReplacement, which then uses TokenHelper::findLeadTokens. The latter appears to generically look for tokens.

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**Author:** ![harry5](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harry5/32/902_2.png) [@harry5](https://forum.mautic.org/u/harry5)\
**Post date:** [March 30, 2021, 9:08pm UTC](https://forum.mautic.org/t/personalization-of-sms-or-push-notifications/18729/4 "2021-03-30T21:08:40Z")

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I am using Mautic v2.16.2 and can confirm that you can personalise SMS with {tokens}

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**Author:** ![zayaz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/zayaz/32/587_2.png) [@zayaz](https://forum.mautic.org/u/zayaz)\
**Post date:** [July 17, 2021, 6:55pm UTC](https://forum.mautic.org/t/personalization-of-sms-or-push-notifications/18729/5 "2021-07-17T18:55:52Z")

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@harry5@jmakar hi where can I find the menu to create the token/dynamic content based on contact fields to send messsage?

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**Author:** ![nsomaru](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/nsomaru/32/2801_2.png) [@nsomaru](https://forum.mautic.org/u/nsomaru)\
**Post date:** [July 28, 2021, 4:52pm UTC](https://forum.mautic.org/t/personalization-of-sms-or-push-notifications/18729/6 "2021-07-28T16:52:46Z")

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Look at the mautic tutorials about dynamic content. Use those principles from email in your sms text. Test & confirm it’s working.