# Personalization

**URL:** https://forum.mautic.org/t/personalization/2658
**Category:** General Discussion
**Created:** [October 30, 2015, 10:14am UTC](https://forum.mautic.org/t/personalization/2658 "2015-10-30T10:14:14Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![harukim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harukim/32/902_2.png) [@harukim](https://forum.mautic.org/u/harukim)
#### Post date: [October 30, 2015, 10:14am UTC](https://forum.mautic.org/t/personalization/2658/1 "2015-10-30T10:14:14Z")

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I would like to know if mautic can help me do personalization for each and every unique visitor to my website

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### Author: ![harukim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harukim/32/902_2.png) [@harukim](https://forum.mautic.org/u/harukim)
#### Post date: [October 30, 2015, 10:14am UTC](https://forum.mautic.org/t/personalization/2658/2 "2015-10-30T10:14:14Z")

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I would like to know if mautic can help me do personalization for each and every unique visitor to my website

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### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [October 30, 2015, 10:47am UTC](https://forum.mautic.org/t/personalization/2658/3 "2015-10-30T10:47:20Z")

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It depends. Mautic can send personalized email to each lead in the right time. But you are asking about website. So you want your website to be different/personalized for every visitor? That’s not implemented to Mautic yet. This feature request is similar though:

[https://github.com/mautic/mautic/issues/957](https://github.com/mautic/mautic/issues/957)

You can comment on it or create your own if this one doesn’t fit your idea.

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### Author: ![harukim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harukim/32/902_2.png) [@harukim](https://forum.mautic.org/u/harukim)
#### Post date: [October 30, 2015, 11:15am UTC](https://forum.mautic.org/t/personalization/2658/4 "2015-10-30T11:15:37Z")

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it’s the same issue thanks. Will be following on it.

On alighter note, am using 1.2 and i can’t seem to configure social media integrations because i can’t see the integration button…could you help please

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### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [October 30, 2015, 12:15pm UTC](https://forum.mautic.org/t/personalization/2658/5 "2015-10-30T12:15:17Z")

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Ah, yes, the plugins documentation is missing. I was working on it yesterday but didn’t get to the social plugins yet.

So basically, integrations are plugins which itegrates Mautic with other systems. Maybe that’s the only missing part here. Integration = plugin. So Open the configuration menu by clicking the cog icon in the top right corner and select Plugins menu item. It’ll show the list of all installed plugins.

Wait a minute. Maybe the fresh Mautic installs doesn’t show them by default. If that’s the case, click on the “Install/Upgrade Plugins” button and they should show up.

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<div class="post-metadata">

### Author: ![harukim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harukim/32/902_2.png) [@harukim](https://forum.mautic.org/u/harukim)
#### Post date: [October 30, 2015, 12:26pm UTC](https://forum.mautic.org/t/personalization/2658/6 "2015-10-30T12:26:27Z")

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when i click on the config icon, i am able to see the plugins button but on clicking it, it does tell me no plugins installed yet  
what next

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### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [October 30, 2015, 12:28pm UTC](https://forum.mautic.org/t/personalization/2658/7 "2015-10-30T12:28:35Z")

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Have you tried following?

> [@](#):
>
> Maybe the fresh Mautic installs doesn’t show them by default. If that’s the case, click on the “Install/Upgrade Plugins” button and they should show up.

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### Author: ![harukim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harukim/32/902_2.png) [@harukim](https://forum.mautic.org/u/harukim)
#### Post date: [October 30, 2015, 12:30pm UTC](https://forum.mautic.org/t/personalization/2658/8 "2015-10-30T12:30:32Z")

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yes i have

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### Author: ![harukim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harukim/32/902_2.png) [@harukim](https://forum.mautic.org/u/harukim)
#### Post date: [October 30, 2015, 12:32pm UTC](https://forum.mautic.org/t/personalization/2658/9 "2015-10-30T12:32:32Z")

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this is the message am getting  
“Expecting integrations but see none? Enable the associated addon via the Addon Manager! For example, the Social Media addon must be enabled in order for Facebook to be listed.”

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<div class="post-metadata">

### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [October 30, 2015, 12:34pm UTC](https://forum.mautic.org/t/personalization/2658/10 "2015-10-30T12:34:11Z")

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What Mautic version do you use?

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<div class="post-metadata">

### Author: ![harukim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harukim/32/902_2.png) [@harukim](https://forum.mautic.org/u/harukim)
#### Post date: [October 30, 2015, 12:40pm UTC](https://forum.mautic.org/t/personalization/2658/11 "2015-10-30T12:40:12Z")

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1.2.0

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### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [October 30, 2015, 12:43pm UTC](https://forum.mautic.org/t/personalization/2658/12 "2015-10-30T12:43:35Z")

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It shouldn’t make a difference because I don’t remember there was a pull request in this area, but could you upgrade to latest 1.2.2?

Also, check Mautic logs and server logs if there is some error message which could tell us why plugins cannot be installed.

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<div class="post-metadata">

### Author: ![harukim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harukim/32/902_2.png) [@harukim](https://forum.mautic.org/u/harukim)
#### Post date: [October 30, 2015, 3:55pm UTC](https://forum.mautic.org/t/personalization/2658/13 "2015-10-30T15:55:35Z")

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upgrading to 1.2.2 has taken me more than 2 hours and still not yet done

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### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [October 30, 2015, 4:07pm UTC](https://forum.mautic.org/t/personalization/2658/14 "2015-10-30T16:07:16Z")

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How so? What steps did you take? Where did you get stuck? Any error message?

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<div class="post-metadata">

### Author: ![harukim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harukim/32/902_2.png) [@harukim](https://forum.mautic.org/u/harukim)
#### Post date: [October 30, 2015, 4:49pm UTC](https://forum.mautic.org/t/personalization/2658/15 "2015-10-30T16:49:43Z")

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the system is through with downloading the package but stuck in extracting the files

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<div class="post-metadata">

### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [October 30, 2015, 5:56pm UTC](https://forum.mautic.org/t/personalization/2658/16 "2015-10-30T17:56:06Z")

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Ok, so make sure your server has ZIP PHP extension installed and enabled.

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<div class="post-metadata">

### Author: ![harukim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harukim/32/902_2.png) [@harukim](https://forum.mautic.org/u/harukim)
#### Post date: [November 2, 2015, 10:41am UTC](https://forum.mautic.org/t/personalization/2658/17 "2015-11-02T10:41:31Z")

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am still stuck on the extraction step

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<div class="post-metadata">

### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [November 2, 2015, 10:57am UTC](https://forum.mautic.org/t/personalization/2658/18 "2015-11-02T10:57:06Z")

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Hmm, you didn’t tell us if the zip PHP extension was there, if you installed it or if it’s not there?

Could you look into Mautic logs (app/logs/ folder) and server logs to see what is the actual problem?

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<div class="post-metadata">

### Author: ![harukim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harukim/32/902_2.png) [@harukim](https://forum.mautic.org/u/harukim)
#### Post date: [November 3, 2015, 8:12am UTC](https://forum.mautic.org/t/personalization/2658/19 "2015-11-03T08:12:58Z")

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Well looking at the logs i found out this  
“mautic.CRITICAL: Uncaught PHP Exception DoctrineDBALDBALException: “Unknown database type enum requested, DoctrineDBALPlatformsMySqlPlatform may not support it.” at /directory/vendor/doctrine/dbal/lib/Doctrine/DBAL/Platforms/AbstractPlatform.php line 327 {“exception”:”[object]

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<div class="post-metadata">

### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [November 3, 2015, 8:35am UTC](https://forum.mautic.org/t/personalization/2658/20 "2015-11-03T08:35:44Z")

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Do you have another tables in the database you are installing Mautic into? There is this pull request which solves this problem and will be available in the Mautic 1.2.3: [https://github.com/mautic/mautic/pull/1084](https://github.com/mautic/mautic/pull/1084)

[Next page](https://forum.mautic.org/t/personalization/2658.md?page=2)
