# Php error
**URL:** https://forum.mautic.org/t/php-error/6859
**Category:** Product Support
**Created:** [December 15, 2016, 9:10am UTC](https://forum.mautic.org/t/php-error/6859 "2016-12-15T09:10:13Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@bunce69](https://forum.mautic.org/u/bunce69)
#### Post date: [December 15, 2016, 9:10am UTC](https://forum.mautic.org/t/php-error/6859/1 "2016-12-15T09:10:13Z")
Hi guys,
I’m new using Mautic services. I’m trying it and first step, once it is uploaded to my servor, I have this message error :
“Your server does not meet the minimum PHP requirements. Mautic requires PHP version 5.6.19 while your server has 5.5.38. Please contact your host to update your PHP installation.”
I’m using 7.0 I don’t understand it.
Anyone to help me?
Not a good start ![:(]( ":(")
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### Author:  [@bunce69](https://forum.mautic.org/u/bunce69)
#### Post date: [December 15, 2016, 9:10am UTC](https://forum.mautic.org/t/php-error/6859/2 "2016-12-15T09:10:13Z")
Hi guys,
I’m new using Mautic services. I’m trying it and first step, once it is uploaded to my servor, I have this message error :
“Your server does not meet the minimum PHP requirements. Mautic requires PHP version 5.6.19 while your server has 5.5.38. Please contact your host to update your PHP installation.”
I’m using 7.0 I don’t understand it.
Anyone to help me?
Not a good start ☹
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### Author:  [@ninjoan](https://forum.mautic.org/u/ninjoan)
#### Post date: [December 15, 2016, 1:20pm UTC](https://forum.mautic.org/t/php-error/6859/3 "2016-12-15T13:20:42Z")
Let me guess
1-you are using a shared hosting.
2- How do you really know you are using PHP 7
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### Author:  [@bunce69](https://forum.mautic.org/u/bunce69)
#### Post date: [December 16, 2016, 6:50am UTC](https://forum.mautic.org/t/php-error/6859/4 "2016-12-16T06:50:53Z")
Hello
No this my own servor on 1and1.
We upgraded few weeks ago, and I could check it yesterday on my 1adn1 dashboard
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### Author:  [@denispavliha](https://forum.mautic.org/u/denispavliha)
#### Post date: [December 16, 2016, 7:37pm UTC](https://forum.mautic.org/t/php-error/6859/5 "2016-12-16T19:37:54Z")
Please make sure that there is indeed only PHP7 installed on your webserver. It may be that you have multiple PHP versions - check the /usr/bin/php symlink …
ls -l /usr/bin/php
Does it point to php 7.0 or php 5.6 ?
Best,
D.
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### Author:  [@bunce69](https://forum.mautic.org/u/bunce69)
#### Post date: [December 18, 2016, 12:18pm UTC](https://forum.mautic.org/t/php-error/6859/6 "2016-12-18T12:18:29Z")
Thank you, as I made a new sub-domain, I had to activate it manually on the subdomain… Weired, but it’s done. Thank you very much for your replies 🙂