# Please wait... unable to save or apply setting changes

**URL:** https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521
**Category:** Product Support
**Created:** [October 29, 2019, 10:15pm UTC](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521 "2019-10-29T22:15:27Z")
**Posts on this page:** 15
**Page:** 1

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### Author: ![carlmmiko](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carlmmiko/32/1024_2.png) [@carlmmiko](https://forum.mautic.org/u/carlmmiko)
#### Post date: [October 29, 2019, 10:15pm UTC](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521/1 "2019-10-29T22:15:27Z")

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**Your software**  
My Mautic version is:  
My PHP version is: 7.2.23

**Your problem**  
My problem is:  
Im unable to save or apply any setting at all, which leads to no activity being recorded whatsoever. as it seems to be restricting all the domains and I cant change that.  
I really dont know much about databases, but I imagine that is a problem about not being able to writte in the database?, alldough other things works just fine.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/f/f2acf0a646b5708fd7943a698795d5dc048fb9a6.png)

These errors are showing in the log: last one  
[2019-10-29 18:12:50] mautic.ERROR: SCHEMA ERROR: An exception occurred while executing ‘SELECT f.alias, f.is\_unique\_identifer as is\_unique, f.type, f.object FROM mwlead\_fields f WHERE f.object = ‘lead’ ORDER BY f.field\_order ASC’: SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘rsqyjlmy\_mwmautic.mwlead\_fields’ doesn’t exist

Steps I have tried to fix the problem: re- install the whole thing.  
There was another question with the same problem but no answer is detailed there so I gotta ask here.

UPDATE: After hitting save, I saw that there appears an error in the console:

 ![console%20error](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/f/f14b68e00a93a1ad4d0d4ea77f0aa144fdf93b21.png)

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<div class="post-metadata">

### Author: ![carlmmiko](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carlmmiko/32/1024_2.png) [@carlmmiko](https://forum.mautic.org/u/carlmmiko)
#### Post date: [October 29, 2019, 10:18pm UTC](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521/2 "2019-10-29T22:18:33Z")

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and I checked and that table does exist, it seems like the problem with the log might not be so related to this issue?  
oh, I installed twice and both times I get the same issue.

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### Author: ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [October 31, 2019, 8:50am UTC](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521/3 "2019-10-31T08:50:05Z")

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What version of Mautic? Did you do an update recently?

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<div class="post-metadata">

### Author: ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [October 31, 2019, 8:51am UTC](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521/4 "2019-10-31T08:51:01Z")

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Have you followed these steps: [https://www.mautic.org/docs/en/tips/update-failed.html](https://www.mautic.org/docs/en/tips/update-failed.html)?

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<div class="post-metadata">

### Author: ![carlmmiko](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carlmmiko/32/1024_2.png) [@carlmmiko](https://forum.mautic.org/u/carlmmiko)
#### Post date: [October 31, 2019, 2:45pm UTC](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521/5 "2019-10-31T14:45:40Z")

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# php app/console mautic :update:find

Great! You are running the current version of Mautic.  
Yes I have done everything now through ssh.

I was talkingto bluehost and perhaps has something to do with the mod\_security thing, so I have to wait for them to de-activate it and see, I just hope that that is it haha

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<div class="post-metadata">

### Author: ![MxyzptlkFishStix](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mxyzptlkfishstix/32/1132_2.png) [@MxyzptlkFishStix](https://forum.mautic.org/u/MxyzptlkFishStix)
#### Post date: [October 31, 2019, 4:56pm UTC](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521/6 "2019-10-31T16:56:00Z")

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They need to whitelist that function. A 406 response is a telltale sign of Mod Security blocking something.

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### Author: ![simas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/simas/32/724_2.png) [@simas](https://forum.mautic.org/u/simas)
#### Post date: [November 1, 2019, 8:00am UTC](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521/7 "2019-11-01T08:00:45Z")

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maybe you are using wordfence wordpress pluggin? in that case disable it. I had the same issue…

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<div class="post-metadata">

### Author: ![carlmmiko](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carlmmiko/32/1024_2.png) [@carlmmiko](https://forum.mautic.org/u/carlmmiko)
#### Post date: [November 1, 2019, 10:13am UTC](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521/8 "2019-11-01T10:13:50Z")

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yes!, I contacted bluehost team and they disabled mod\_security!, now it works

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<div class="post-metadata">

### Author: ![virgilwashere](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/virgilwashere/32/554_2.png) [@virgilwashere](https://forum.mautic.org/u/virgilwashere)
#### Post date: [November 2, 2019, 3:43pm UTC](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521/9 "2019-11-02T15:43:11Z")

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@carlmmiko, can you mark @MxyzptlkFishStix post as a Solution, please?

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<div class="post-metadata">

### Author: ![carlmmiko](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carlmmiko/32/1024_2.png) [@carlmmiko](https://forum.mautic.org/u/carlmmiko)
#### Post date: [November 3, 2019, 10:42am UTC](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521/10 "2019-11-03T10:42:02Z")

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Thanks to everyone for your help! now is solved, if someone else have this question, just tell them to modify their mod\_security or contact their webhost to do so if they cant acces it!.  
thanks again!

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<div class="post-metadata">

### Author: ![raymondkent](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/raymondkent/32/412_2.png) [@raymondkent](https://forum.mautic.org/u/raymondkent)
#### Post date: [November 5, 2019, 10:33am UTC](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521/11 "2019-11-05T10:33:41Z")

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I had a similar problem with creating forms with a redirect to a url on a hostgator shared site. I got the Mod security settings turned off by hostgator and now all good. This only seems to be a recent issue.

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### Author: ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)
#### Post date: [November 11, 2019, 7:59pm UTC](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521/12 "2019-11-11T19:59:30Z")

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Yes its an issue with Mod\_security , i would never recommend a shared hosting for the mautic installation… Mautic is better performing on VPS

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<div class="post-metadata">

### Author: ![carlmmiko](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carlmmiko/32/1024_2.png) [@carlmmiko](https://forum.mautic.org/u/carlmmiko)
#### Post date: [November 26, 2019, 1:55pm UTC](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521/14 "2019-11-26T13:55:54Z")

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Perhaps, but arent thy a bit too expensive for those getting started?

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<div class="post-metadata">

### Author: ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [November 29, 2019, 5:09pm UTC](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521/15 "2019-11-29T17:09:56Z")

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Not really, you can get a free tier on AWS, Digital Ocean droplets start from a few $$ per month. Depends what you consider to be expensive really.

As this is a different topic to the original post, so I’m going to close this as a solved post 🙂

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<div class="post-metadata">

### Author: ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [November 29, 2019, 5:09pm UTC](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521/16 "2019-11-29T17:09:59Z")

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